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February 2024 by Brian Schaffer
Love Saks Off 5th!
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January 2024 by Shaparak Rabehe
I purchased two item at this store in Houston at the store while I was visiting now I want to return it and I was told you have to return it at the store. I live in Austin and the closest store is in San Antonio. So disappointing that i spent almost $700 and I have to go back to Houston or San Antonio to return this item. Poor customer service and return process. I contacted several staff regards to this issue and no one could help. So disappointed. I will never purchase at this store again. I strongly believe it has to be a way to return the item without going all the way back to store.
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December 2023 by 叶ERIC
Placed an order and package never delivered, but they still insist they won’t refund you , it’s perfect
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December 2023 by Darian Jones
The colleague that worked with me went out of his way to help me find what I needed!
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November 2023 by Normandy T.
The best service and selection!!! Everything in here is such good quality and such good value
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October 2023 by David DeBalko (DD)
I visited the store years ago and thought to pay it a recent visit. Only 3 customers in the store, which has a huge footprint. Store looked drab and uncared for. No activity. I didn't purchase anything. I tried to find something positive about the store, but I honestly could not - except I was greeted by the kind staff. I think it's a matter of time before it closes. I do not see a way for this store to be profitable unless it's subsidized by other Saks stores. I'm so sorry, but thus is a definite "pass" for me.
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September 2023 by Victoria Stone
Love the store they always have good sales always walk out of there. What wonderful items
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August 2023 by Mark
Good location and friendly staff. Plenty of selection. Looks like it might be expanding?
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July 2023 by Chloe Texas
Is the pregnant lady gone yet?UUGGHHH!Is she coming back after she has her baby?I really hope not
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June 2023 by Shequllia Young
Saks off fifth was ok...lots of designers..If it's not on the shelf, you can't get it in your size, so if you see something get it. Lots of cute shoes
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May 2023 by Debbie Y.
I bough a Versace bag and just pass d the 3O day mark the label mark fell off I called them they had me send it in and they sent it back and said because it had been used they couldn't do anything about it. So now I'm out hundreds off dollars on a purse I won't use. I will never again buy anything from this place again.
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May 2023 by Farah K
Never purchase from Saks Fifth avenue!!! I ordered an expensive item and asked for signed delivery. The item was misdelivered to some other house and I’ve been on the phone with saks and FedEx for 12 days . I sent the proof to saks that the item wasn’t delivered to me and they denied my refund! I’m going to sue them .
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February 2023 by Claire Dubois
Place is very spread out, kind of lacking choices/low inventory. I was not greeted but definitely felt like staff kept an eye on me :/Most of the store is well organized but you can tell where a customer went and made a mess
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January 2023 by debbie urban
Worst experience ever!!! Tried to cancel order, and did not receive other order!!!!! No help from their customer service. Avoid at all cost
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January 2023 by Marija Markovic
Best deals in Austin, great quality clothing
