-
October 2023 by Joselin Penaloza
I was recommended this dealership by a family member but my experience was not too good. I had to go back 2 weekends because I was given false hope and the car that I went in for, he told me was at a different dealership and wanted $500 to bring it to theirs, when they could’ve said that on the phone instead of having me go in! and when I did get the car they kept saying they needed more and more money down after already giving me the green light on the down payment I had & I was told it would be dropped off Monday 9am and Monday came and I was trying to get in contact and didn’t hear anything until 1:30 from Darell saying that he will drop off the car in 30 min then I waited another 2 hours until I received a call and said for me to pick up the car instead. When I arrived he was not there and my gas was empty after being told I will get a full tank! Once again FALSE! & I have been trying to get in contact with Darell about certain things of the car and I get no response! VERY UNPROFESSIONAL!!!
-
October 2023 by Quinn Dobbins
My experience was great. Jose Narvaez helped me out. I told him what I wanted and he made sure to find it. He even drove to Bastrop to go get the vehicle.
-
October 2023 by Wolfgang M.
I love that place and service. I highly would recommend that place if you need your car fixed. Very trustworthy
-
September 2023 by Monet Alexa
Daryl was awesome it was a great experience. Patient and got the job done
-
September 2023 by dakotah cotton
I do not write reviews good or bad since I find them not worth my time. However I had such a negative experience I felt the need to share. I ended up wasting not 1 day but also having to come back on a different weekend day because they would not respond to our calls regarding the vehicle we purchased not being ready. Then trying to salvage the situation and purchase a 2nd listed car it also had another undisclosed issue and was unavailable for sale. In addition to this, the salesman Darell made a misogynistic comment to my girlfriend and her mother stating "they could wait over there (gesturing to the waiting area) while we discussed the numbers". Which the car was for my girlfriend and that was stated multiple times so no clue why that comment would be made.
-
August 2023 by Rotxa N.
STILL waiting for reply on the managers they sols me a damage 2022 bronco, i was a loyal client bought few cars there before, but selling me a car with hell damage not disclosing is against the law, i will be contacting the competent authorities, SCAMMERS,
-
August 2023 by Alicia A.
These SOBs sent my application to their finance team WHEN I CAME IN WITH A BANK LOAN. They were told not to do this because I am already covered. They hit my credit 22 times in the span of 3 days. I wasn't even in the office anymore and they still ran it! I felt it in my gut it was a mistake to even be there. Stay away. The reviews don't lie.
-
July 2023 by Paul Gilbert
I have been taking my cars to Sames for a few years now and they have been an absolute pleasure to work with. Their service rates are fair. They tell your the truth and explain in detail what is wrong and how they are fixing it. So far my repairs have been completed the same day. I highly recommend their service center next time you need repairs to your vehicle. Quick, honest, and experienced!
-
July 2023 by Carlos Badillo
Just got my car from Sames and it was a great experience. Bryan leija was a great salesman to work with, he even lowered the price of the car we eventually bought to match another vehicle we were thinking about from another dealer. Definitely recommend for anyone in the market!
-
July 2023 by Justin Broyles
I live over an hour away from this dealership. I called asked if the truck was still there and Darrell said yes it was. Pulled up to the dealership and guess what? That truck was being sold. Now Darrel had called us before our drive to ask if we were still on the way, knowing that someone was already there to buy it. Extremely unprofessional environment. It would have been nice for them to call us and tell us that truck had a deal on it and wasn't available.
-
May 2023 by Tristyn Leos
AVOID: I needed my A/C fixed. These people charged me $2,000 and STILL didnt fix it. They wanted $850 more. Then when I complained they told me they REFUSE to fix my vehicle and I can just go pick it up. When I picked it up there were pieces missing. I'm seriously going to file charges against the manager personally and this company. They stole car parts and gave me a dangerous vehicle to drive. Just look at the pictures, how they left my car all open and taken apart and expected me to drive with. They stole multiple splashguards and I almost wrecked because they left wires loose. I aught to file charges against them. I had a lawyer tell me they could be responsible for attempted murder, but I make so much it probably wouldn't be worth my time. I'm not even kidding. But I'm petty so we'll see if I file or not.
-
May 2023 by VA M.
Waits of time didn't help me at all, worst experience from a car dealership to date . Brought me in ran my credit 12 times ; said I was approved then never called me back or returned my calls . Definitely would not recommend.
-
April 2023 by Anthony Reyes sr
My Daughter got her car with no hesitation great service,
-
April 2023 by Michael Bond
Me and my wife went in and tried to get something for me to drive and the sales guy come back with a Nissan car that has 60000 miles on it at 26000 and they what it me to pay 677 a month for 72 months makes it 48000 what a joke of a place be careful of how you do business there or you well get ripped off and pay Double for the car
-
March 2023 by Daniela R.
Thank You To Frank & Brian ! Left With The Car I Wanted Amazing Customer Service ‼ Please Go Check Them Out !