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March 2025 by Ricardo Velasquez-Castro
Never coming back here again. The Sunday manager was rude and not very helpful. I don't know how that person is a manager.
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March 2025 by Corn Prppy
The staff at the self-checkout had a very rude attitude. I scanned my membership card but left my wallet in the car, so I asked the guest next to me if he could pay for me first and then I would send zelle back to him, if not I would have to go back to the parking lot to retrieve my wallet.The rude lady told me in a very rude and offensive tone that I was disturbing her guest.May I ask? Have I disturbed your guests simply by asking someone politely? As a membership card holder, am I no longer your guest? Does your staff discriminate against Asians? I don't want to argue with employees who are pregnant, but the attitude of another employee is really rude to me, without smiling or even mocking me, treating me like someone trying to cheat on someone else's membership card：）I really suggest everyone move to Heb, where you can scan the code and use Apple Pay on your own.
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March 2025 by Chase Dial (Spartandial)
Messed up my curbside order had to drive all the way back to get them to get my order then made to wait no reimbursement for their mess up couldn’t even get a rep on the phone to help when I called.
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March 2025 by James Scogin
Cafe food orders only through the app, can't just walk up and order a hot dog ! App are fine but don't penalize me for not using your app !
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March 2025 by Saul Calderon
I definitely don’t get it, why if the store is open the cafeteria is not? The store close at 8pm but they decide to close the cafeteria at 7pm. For me doesn’t make any sense. I will get back to Costco once my membership expires
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March 2025 by J Castaneda
Plus Member services are not back yet, stores open late and close early. Unacceptable. How do you take care of your Advantage plus membership. HEB is open later than you. Sad day for those working late. 😥
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March 2025 by Tony Smit
Cafe is silly, can not order at Cafe. The only way to get food is to order on the app. No kiosk or cashier.
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February 2025 by J D
Not sure who cuts up your meat but I have been getting bone fragments in your pork chops and ground beef. Cracked a tooth and it was very painful! Please address this!
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February 2025 by Monica Lopez
Some of the yellow barcodes don't work but overall was great
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February 2025 by Todd Curtis
No one is in the Auto Department to answer the phone! Forcing you to drive to their store. Customer service makes excuses to why no one answers. Unprofessional for any company.
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February 2025 by Kadeidra Bell
If the drinks are not available for the combos, you should at least be able to sub for another hot dog or something else. I do not want to waste time getting a refund for the drinks in member services.
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January 2025 by Abby Hehenberger
I really wish they carried women's shoes in larger sizes. Only up to 10 is frustrating!
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January 2025 by gabe kotick
Their cafe is now mobile order only. I will not be renewing that is one of the few reasons I kept my membership going.
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January 2025 by Rocio Solis
Sams taking away our option of using cash is ridiculous. Everyone should have the option of using their preferred method of pay.
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December 2024 by MONICA RAVAN
Great shopping experience, wide range options.
