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April 2024 by Clayton Browne
Delish Schlotsky's deluxe original sandwich, extra crispy!Prices not cheap these days, but guess you gotta pay for quality...
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April 2024 by Djegehdjdh .djdgehdjdjdb
It's a good sandwich, but overpriced.Then they add on a nearly $2 "service charge" for using the mobile app, and don't give you any points to use in the future.So you spend MORE money to use the app, instead of saving money.Hell of a business model.Today I placed a mobile order.Girl at drive-thru seemed not to speak English fluently.Repeated my name about 10 times, then she finally got it.When I pulled the sandwich out of my bag, it instantly fell apart everywhere.They did not bother to seal the wrapper for my to-go order, or even to fold it in a somewhat secure manner.Sad, but it doesn't live up to its formerly good reputation anymore, as an established local/regional sandwich shop.I will NOT be returning any time soon.
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April 2024 by Ken Parmley
Austin’s Original sandwich. Get it, enjoy it, you’ll love it.
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April 2024 by Dani Renee
While I've always been a fervent fan of Schlotzsky's and their unique sandwich offerings, my recent experiences have left me sorely disappointed. The once crispy yet perfectly soft bread now arrives rock hard and haphazardly tossed into the bag, devoid of any care or attention. Literally thrown in the bag. Not wrapped st all. It's evident that the quality of ingredients has plummeted, with what was once distinctive smoked turkey now tasting suspiciously like the ordinary variety. To add insult to injury, the portion sizes for soups have drastically shrunk, while prices continue to climb. It's disheartening to witness a decline in a once-beloved establishment, and unless significant improvements are made, I fear I'll have to take my sandwich cravings elsewhere.
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April 2024 by Jocabeth Celaya
I always go for a vegie flat bread. I love it!And the service, at this place in particular, is always good.
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February 2024 by Ricardo Yanez
The heavy set woman at the register with the tattoos was the rudest person I've seen in the service industry in a long time. I get that we all have bad days. But the customer shouldn't be able to tell. Well be avoiding this location.
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January 2024 by Beck S.
Best sandwiches of my life I go there quite often and every time I get the turkey original and love it every time!
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January 2024 by Enas Nejad
I went to schlotzsky's and manager which is her name areline come to counter and took my order very rude, she keep using “F” word , she said I’m the only one here taking orders and been as manger and employee and I don’t give “F” she keep constantly using “F” word , then I was calm , and I said I will report u, she said I don’t give “F” and when I got my food she call me “B “ word , wow so disrespectful and disappointed with Schlotzsky in this location please if you really care please give me feedback I be really appreciated
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December 2023 by Anuj V.
The original deluxe is my favorite. Also turkey deluxe - hits the spot. I find their meat quality and the bread always fresh . Never disappoints. And the hot sauce is perfect. Side note - first tried Schlotzskys as a college student in Texas decades ago; left Texas for a few years ; would drive from Maryland to DC just to eat a sandwich. Anyway, glad to be reunited since my move back to Texas.
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December 2023 by Nicholas Summers
This place is one of my favorite places for a quick meal.
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December 2023 by Steven Rea
Staff here definitely went the extra mile with their customer service.
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November 2023 by karen Wood
It hurts me to say this. My order was wrong & no one was there to fix it. What I got was beyond dry. Not sure where employees went. I accidentally talked to owner/Mgr not sure which. He offered to make it up to me & apologized. I hope it was isolated & others will give glowing reviews. (At least put condiments out for customers.)
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October 2023 by Judy Bloom
Absolutely wonderful service! Thank you David for your outstanding customer service!
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October 2023 by Ronnie Roark
I purchased my first Schlotsky at the original hole- in-the-wall store on South Congress (next to the Continental Club) in 1972, and I bought the last one I will ever order at the Balcones Woods store about 30 minutes ago. A hard feat to achieve, but the staff cleared the bar with room to spare. My 12 year old daughter orders smoked turkey with melted cheese on a large Schlotsky bun, meat and cheese only. We are old hands at this order, and we know how to get the order across explicitly - never had a problem before today. We drove away with a turkey sandwich, no cheese, piled high with lettuce, tomato and mayo. We turned around, drove into the drive-through, and told the attendant that we apparently received the wrong order. To make a short story even shorter, he straight up called me a liar and said I had not been specific about what I wanted, so he gave me a turkey sandwich as it comes. I waited silently for quite a while, then said “Really?” He repeated himself nearly word for word, and I told him to screw off. I drove away with a sorry and soggy sandwich, plus a very dysphoric daughter. Nice work guys. Without exception, every fast food restaurant that has bungled my order has apologized and given us the corrected item. Schlotsky’s called me a liar.
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September 2023 by Michael B.
Stopped by to get some food to go Sandwich was on point with fresh ingredients Cesar salad was also made fresh Cashier was very helpful Lady making the food was also helpful Place needs some love and care (some cleaning in dinning area) Overall food was really good though
