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February 2024 by Meloney Funk
Fabulous store
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February 2024 by Glenda Marsh
Great store. Great Service. Great friendly staff. Lots of classes from Staff & various outside educators. I’m 2.5 hrs away, on a ‘good travel day’ but worth it! Have purchased or upgraded 6 total machines from this store. Latest class creation pictured here!
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January 2024 by Donna McIntire
When you need a part and it's at their warehouse and the store manager drives over in 29° weather to get it for you. That's how Sew Much More rolls!
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January 2024 by Rachel
I visited this shop close to closing hours and Laura stayed late (until 5:30) to help me. Not only did she sell me a serger, she walked me through the basics of threading and operating it - as well as taking the time to explain the details of the manufacturer's warranty. Laura was very kind and I really appreciated her help! She definitely knows her stuff - Laura had owned the machine I was planning on buying for 20 years, so she was a great source of information and insights on Babylock sergers!
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December 2023 by Gayle Morris
I purchased a Bernina Q16 sit-down longarm with Horn lift table. I had a bit of a wait for it because it was on back order at the manufacturer. But I dealt with several staff members, including the manager, getting updates while waiting. Everyone was professional, communicative, helpful, understanding, and friendly. Kara was my salesperson/main contact and she is a lovely person to work with. I know they did what they could to keep me in the loop, having little control over the manufacturer’s end of things. The machine and table were much too big for us to pick up ourselves. Kenny from the warehouse and Kenny the technician delivered to our house. They called to let me know their arrival time and actually got here a little early. Nicest guys ever. They took exceptional care getting the table into the house (too large upright to fit through even wide doorways). No nicks to table, walls, etc. Kenny the tech not only installed the machine but every accessory I had. Saved me a bunch of headache I’m sure. He also gave me a tutorial on the basics so I could get started. They afforded me as much time as I needed to ask questions. I do believe their customer service is top-notch.
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November 2023 by Rod Merritt
So much personalized help and attention for what seems to me to be a small purchase of $30. We had so much advice and got exactly what we needed to finish our project. I can't believe how long she helped us.
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November 2023 by Ash W
Came in here with a tailored costume that had a hole in it, and Laura saved the day. Thanks to her, and the help of a knowledgeable regular, my costume was fixed. Thank you so much!!!
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October 2023 by Becky Todd
They are excellent with sales, but I have felt like I am inconveniencing them by trying to find a new machine owner class post-purchase. I may schedule this elsewhere or seek out another dealer for future services and machine maintenance.
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October 2023 by Vanessa Chiapetta
Laura was fantastic and patient with me and my indecision. Once I chose my machine she has continued to help me and support me in learning about my machine. Very nice store and staff!
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October 2023 by Emily Kelly
I love this store! I started going during the pandemic and didn’t even know how to sew. Kara helped me pick my first machine and it was the best! Until I got my second machine, now it’s the best! Ha! Now I go and it’s like Cheers where everyone knows my name. Thanks guys! Excellent staff who know everything, great selection of fabric (omg the fabric!), fun parties and presentations, everything you could possibly need. I’m taking my first class in November and I’m really excited. The store is a little deceptive because you think it’s just all machines, but when you look a bit closer, there’s Sew Much More! Lol
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August 2023 by Ann Perry
Their people know everything! I bought something I could have gotten from Amazon cheaper just because their sales associate suggested it as a solution to my problem. That deserves a sale!
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August 2023 by Katherine Bennett
They have helped me make amazing things! So friendly and nice.
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May 2023 by Travis N.
(I just realized I hadn't submitted this!)Went to Sew Much More on Saturday morning. I was in Austin for a work-related event, but since it wasn't until the evening, I decided to try to find ways to occupy my time, and what better way than to look at (and, er, buy) fabric?Upon entering the store, I was warmly greeted by one of the employees by the name of Calea (sp?). Calea informed me that there was a sewing project of the month that they were hosting and that I was welcome to create a wrist lanyard/key holder. Since I needed to find a way to pass the time, I happily agreed.Calea was helpful throughout the entire process, including setting up one of the Bernina sewing machines so that I could start my project and even helped me find things such as sewing notions and thread in a color that matched the project.I walked out of that store with a few yards of quilting cotton, some fat quarters, and a new wrist lanyard. One of the ladies at the front mentioned that they didn't have as extensive a fabric collection as some of the nearby fabric stores, but my interaction with the employees was so positive that I would love to come back there for classes whenever I'm back in town and whenever I need a new sewing machine.5/5. Great experience.
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March 2023 by Nancy G.
I just had my older Elna 6003 Quilters Dream sewing machine serviced at Sew Much More. I was having increasing, significant trouble with the thread becoming snagged repeatedly as I worked on piecing quilts. It was my first experience with this business. I was so very delighted when I picked up my machine and took it home to sew! Not did my elderly, much-used machine look like new, but it also sews perfectly again. The price was very reasonable, and I get to keep on sewing on my trusted, user-friendly Elna! Sew Much More has earned my trust and I will definitely continue to have my machine cleaned and repaired there!
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February 2023 by Erin Russo
I’ve purchased supplies and even a great sewing machine from here and the sales reps have always been so attentive and helpful. When I went in for a new machine, the rep (forgot her name, sorry!) spent a long time asking about my needs, presenting carefully selected machines in several price ranges and explaining the benefits of each. I didn’t feel like she was upselling me at all like some stores do. I’m still very happy with my purchase!
