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March 2024 by Chris C
By far the worst gas station in Austin. Don't use ATM or get gas. Highly recommend just avoiding all together
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September 2023 by Son Nguyen
If you planning to fill up, be prepare to wait for the slow gas pump. Waited over 20mins plus to fill a 40 gal gas tank. Very rediculouse
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August 2023 by Trinity
Always rude and just ignores customers while talking on the phone. At least say hi or thank you.
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August 2023 by Jessica J.
I asked for $30 on pump 3. I clicked on regular and it gave me plus +. Pump was rigged. The cashier looked over at me while outside pumping and knew exactly what I was angry about. DO NOT GO TO THIS SLEAZY PLACE!
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August 2023 by Lisette
On several occasions I’ve witnessed the attendant/owner be racist toward black Americans. I frequented this gas station as it’s on the way to my job and my home. However, after watching him throw scratchers at a black customer (when the customer simply asked for something to scratch his ticket with) I decide not to return.On a different occasion, I witnessed him immediately accuse another black customer of stealing when he had just walked in and was browsing the aisle like everyone else. Unfortunately, these were not isolated incidents and I’ve witnessed more.He gets pennies for the gas sold but he doesn’t even deserve that much. To the attendant; shame on you for being such a miserable person. I pity your sad existence and hope you don’t create more of your pitiful self and if you have, how unfortunate and embarrassing for your children.
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May 2023 by Betsy B.
I was in the store and asked for the price of the chips because no prices were posted. The man behind the counter said something to me but I didn't understand because I have hearing loss and miss things so I kept looking. I nicely asked again. He came from behind the counter YELLING AT ME! "Which one? Which one do you want to know?" I was the only one in the store besides my daughter who was in the bathroom. I started getting really scared as he moved toward me so I said never mind. Then I went to the bathroom and told my daughter to hurry and not ask questions. As we were leaving, he came from behind the counter again and started talking to me. I recorded him talking and left. How is it that in Austin, TX, I can't ask for the price of chips without getting yelled at.
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April 2023 by Guilherme Aires
The most expensive and abusive Shell gas station in the city. The price of gallon is awalys .10c more than anyone else. Avoid it!!! #NeverAgain
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March 2023 by Caleb Orion
Very rude. Attendant was hasty and very harsh. Never said anything to me. I said the wrong pump, my fault, when I went back to apologize and correct he said "make sure you say right" very rude and condescending
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February 2023 by Tom R.
Don't use the air pump/vacuum Steals your money and all you can do is call the 800 # and then need to file a claim to get your money 6-8 weeks from never
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January 2023 by Director, Commercium Musicum
Rude attendant who babbles on the phone incessantly while transacting a purchase. Clearly whatever he is discussing with whomever on the phone is of much more interest to him than his work -- even though WE the customers pay this ne'er-do-well's salary.I wonder how he'll feel when ICE shows up?!
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November 2022 by Joshua Primus
Cleanest restroom ever! And the clerks are ok, kinda weird but it's Austin so....
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August 2022 by morgan joiner
I never thought I would write a review for a gas station but the workers at this shell are the absolute WORST. Extremely rude to every costumer. This is my nearest gas station, & I would rather drive 10 minutes to another gas station than deal with these people.
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August 2022 by Marlon Bradford
This store shouldn't get even 1star. It states that the store is a 24hr store. It is not. I understand the times that we r living in, if u r not going to allow customers to use the bathroom then have them built outside. Customer service is horrible It is a good thing that u stayed inside my boy. Will never and don't recommend this location to anyone. Please drive the extra 5mins to ExxonMobil. This shell station is trash.
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August 2022 by Paul Tamez
Owners pretty chill, plus only car wash that takes amex. He dont take no BS so dont come in with karen mode.
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August 2022 by Marino Duran
Got here at 5:30 am and they were closed. The guy was inside and I asked what time they opened, he annoyed said 6 and he got upset that I was asking through the window that has a sticker that says they’re ope 24 hours a day 7 days a week.
