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January 2024 by Kristi Cohen
Beware: Don't use a credit card, and if you do, check it immediately!The long story: When I saw two pending transactions on my credit card I immediately went back to the store and was told that the second transaction - which never happened - would likely "fall off." If not, I was told I could come back in the following day. I checked again the following day and both transactions went through. When I went back, I was told that they can't find the second transaction - for $50 - because it must have been made at the pump. Mind you, my car takes about 12 gallons of gas and that's not currently $50.My credit card company is going to dispute this transaction, and if they still can't produce verification of the transaction, I will be credited back. I also made a police report. I don't want them to get away with this type of thing anymore.
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January 2024 by Jesse Jorgenson
Pumps don't work and click off consistently, card readers on the pump do not work, and even the card reader on the tire air pump doesn't work. I'd go somewhere else or wait for new management
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January 2024 by Boots Davis
If you want people to never look at you and treat you like you don’t exist this is the place. It’s not that hard to put change in my hand and get off the phone.
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November 2023 by Master Dave
Misleading customers by putting wrong prices up and unfriendly staff
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October 2023 by Hailey Mayfield
Horrible customer service. I was with my family, fueling up to head back home. I had to use the restroom. I asked the guy for a key to open the restroom and he said someone was in there. After waiting for 20 minutes, I knocked on the bathroom door and no one was in there. I had to convince him to open the door, so I, a paying customer could use the restroom. He finally agreed to open the door and low and behold, the bathroom was empty. He was a total jerk. I dislike how businesses in central Austin mistreat their customers. Very sad.
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October 2023 by Kara Teninja
Their windshield wiper washes were empty or full of trash and paper towels missing.
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August 2023 by Dan Kirchner
Scumbag misleading price advertising. Sign advertises price with cash clearly enough but the price below that is intentionally designed from a distance to make you think that's the price with any credit card when in reality that's the price with a Shell Credit Card. They clarify this on the pump when you pull in but let's not kid ourselves here. It's inexcusable intentionally deceitful tactics they are using.
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August 2023 by Joan Lawlor
The sign for gas always says a price that is way lower than the gas actually costs. This place is a scam. The snacks inside are also way overpriced. Avoid and go to the 7-11 a bit further south.
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July 2023 by Sener Ozdemir
I bought gas number 87 from the gas station at the This station. My car started coughing right after. I took my car for repair. I'm trying to find the problem. I hope I don't have a costly problem. Also, the Gas Price sign was misleading. The sign said 2.99 and 2.94. I saw that it was 3.19 on the pump. I don't understand how this is allowed in America.
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July 2023 by Mollie Ward
Would give zero stars if I could. Don't show prices and then won't let you return anything! Ice cream for $13??? And the only price by the freezer said $6.59. Cashier resisted giving a receipt so I could see what cost so much then wouldn't take back the ice cream. Dishonest and rude about it. Never go here! Sounds like I'm not the only one having this problem. Be better!
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July 2023 by ESW
Big selection, nice lit store. Staff acts like your bothering them. New high for "not giving a s@#t."
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July 2023 by Aydin Aktulun
Cheapest cigarettes are 8 dollars!! Way over priced! No way!
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May 2023 by Siam Imam
They advertised 3.01 (cash) or 3.11 (card). Then the pump said $3.21. I hate businesses that are dishonest! Why the false advertisement? Never coming back.
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May 2023 by Nicole Hoffman
DO NOT USE AIR MACHINES- (yes I know to set the digital pressure first) Seal is broken all it does is release air not put it in- tried to tell the clerk just now and he acts like I don’t know how to use it.. went a block away to 7-11 and it works fine so YES it’s broken like I told you!!
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December 2022 by Stephen H.
Lighting is good. Bathrooms are clean. But I would recommend cleaning the cans before adding them to the coolers. No cross contamination and the tops would be clean.