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December 2024 by Armand Daniels
Appalling abuse of a female driver!
The indicator on my girlfriend's Audi A4 was showing a low tire pressure on the driver's side rear tire. She stopped at this station to ask them to check her tires.
She said a few attendants came out to her car. They added some air and then asked if she needed gas.
She mentioned that the oil indicator showed adding a quart. They opened the hood (off course Audis do not have dipsticks) so they could not check it. They told her she shouldn't add any oil.
The men charged her $79.11 for gas. 12.69 gallons at
$6.295 a gallon. Outrageous upcharge! This was over $2.00 more per gallon than any other Shell station in Austin.
I checked the tires when she got home and they didn't even fill them to the recommended tire pressures. On top of that the did not replace a custom tire valve tip on her car. We will have to purchase a new set.
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April 2024 by Brian T
Helped me out when my car quit working. Lucky to have met these folks.
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October 2023 by Austin Nguyen
Super nice and friendly. My go-to spot for any truck/car needs
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September 2023 by Kelly L.
They've worked on my vehicles for years, I've always had a positive experience and feel confident recommending them.
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July 2023 by Stephen Davis
Not 24 hours. Gas nozzles are locked at 10pm.
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July 2023 by mitra campbell
I can’t believe I haven’t been coming here for the last four years. Everyone is incredibly friendly. Randy, whom I’m assuming is the owner/manager, was super accommodating. They got me in and out very quickly and you could tell they had a full day. Also, I love the old school Austin vibe there, which is harder to find nowadays.
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July 2023 by Bonnie Walton
Staff is incredibly friendly and helpful! I needed help with low tires and they were wonderful, even noticing that my inspection sticker was out of date and squeezing me in to take care of it ASAP. Will definitely return.
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July 2023 by Marsha Whitton
First time experience was exceptional - courteous, good communication, quick turn around, well qualified mechanics, fair pricing!
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July 2023 by Marsha W.
My first time experience was EXCEPTIONAL; courteous, quick turn around, excellent communication, well qualified mechanics, fair pricing.
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July 2023 by Patty Stephens
This Shell is our favorite station in all of Austin for many years. The staff are always helpful, curtious, factual, people and earth friendly. I leave smiling each time after warm a human to human connection.
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July 2023 by Charles Fifield
This Shell is the best! The employees are always helpful and nice, and they always are honest on price. Thanks guys!!!
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June 2023 by Frank Coniglio
Very dicey location
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June 2023 by lisa b.
They have a lot of items to choose from
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May 2023 by Rodney Hair
Very friendly staff very helpful and kind. They examine my tire and took out a huge screw, treated the best they could for the time being free of charge to come back the next day and finish the job perfectly....bravo!!
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January 2023 by Meghan B.
I was visiting Austin for work and had a rental car, when all of a sudden I start losing air rapidly in one of my tires. At least, I pulled over at a local convenience store, then found this spot. I was thankful to find a full-service gas station and was relieved when the workers here were kind to me and addressed my problem for a very reasonable price. For $20, they filled up my tire and patched the hole. They also gave me some recommendations in how far I should drive before just taking the car back to the rental place. Overall, I was so thankful for their kindness and help when I really needed it.
