Shell is a gas station that offers a range of services, including fuel and convenience store items. However, customers have expressed a need for improvement in several areas. Issues with the computer system for setting up rewards accounts have been noted, as well as the cleanliness of the outside area where customers fill their tanks. There are requests for paper towels at the pumps and better management of trash, especially in grassy areas where pets are walked. Customer service experiences have varied, with one individual struggling to receive assistance with an electric vehicle charging nozzle. Although the cashier was not able to help, the customer appreciated the windshield washer fluid and squeegee available at the station. Despite these challenges, the location remains a popular stop for motorists. It sits on Burnet Road, a central corridor known for its various businesses. While it may not have a standout reputation in terms of food, it is surrounded by a diverse array of dining options, including pizza places. Overall, Shell has potential, but it would benefit from addressing customer feedback to enhance the experience for visitors.
good little gas station. has some of the better prices on the street
July 2025
Shell gas is pretty good and the prices at the station are reasonable. If it wasn’t for Costco, I’d probably come here more often. It sits in front of a convenient store, but the convenience store closes kind of early.
November 2024
the second button from the top right mutes the video ads
