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January 2024 by Bridget Monroe
I waited in line for about 30-40 minutes, this lady was being extremely slow and didn’t consider the amount of line and an employee named Linnea was doing a return and a pick up and a check out she also called another location and started gossiping a kind sir tried to take over the register and she refused to let him help there was no help with the shoe area just the cashier I got 12$ back of pure quarters didn’t ask me to sign up for the 10% off line the person infront of me it was a horrendous experience not reccomend. Linnea Was a rude employee the rest of the employees are amazing staff
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November 2023 by Dan Milliorn
Great staff
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October 2023 by Ryan Constantine
LINNEA is the best! She’s the new manager at this location and she’s so kind and patient!!! Y’all are going to do good and be good with her around.
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September 2023 by Roxanne Curtin
The staff was so accommodating and helped me buy my perfect Sketchers! I Love THEM, They are so very comfortable ? ? ?
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August 2023 by Maria S
The worst experience at this location both cashiers at this store were so rude I have never been mistreated at a store like I was today I wished I could get a hold of cooperate to complain. I was there to exchange some shoes for my son I lost the receipt the 1st cashier said I could do an exchange or get a gift card she left not sure what she was doing and then came the other cashier she was the worst to the point I wanted to cry she treated horribly. I told her I needed help ordering some shoes that they didn't have she proceeded to order them the other cashier told her I was there to return the other shoes and needed a gift card when she proceeded to place the order she stated it was impossible to apply the gift card to the order she like don't you have money to place the order intold her I wanted to apply the store credit to the order she's like don't argue with me. I don't know how ppl like these are hired they're rude and not helpful at all.
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August 2023 by Zulmi Urrecheaga
Me and my family came to buy shoes, my son took free candies from the machine and this lady started yelling at him to stop and asked him to leave, I approached her to explain he was with us she said I don’t care you can leave. We have been customer of this store for years we will never ever come back.
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August 2023 by Maria S.
The worst experience at this location both cashiers at this store were so rude I have never been mistreated at a store like I was today I wished I could get a hold of cooperate to complain. I was there to exchange some shoes for my son I lost the receipt the 1st cashier said I could do an exchange or get a gift card she left not sure what she was doing and then came the other cashier she was the worst to the point I wanted to cry she treated horribly. I told her I needed help ordering some shoes that they didn't have she proceeded to order them the other cashier told her I was there to return the other shoes and needed a gift card when she proceeded to place the order she stated it was impossible to apply the gift card to the order she like don't you have money to place the order intold her I wanted to apply the store credit to the order she's like don't argue with me. I don't know how ppl like these are hired they're rude and not helpful at all.
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August 2023 by Alexey Vlaskin
Good store, nice people and great shoes
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June 2023 by Kimberly “Kim” Alfred
I was looking for shoe did not have my size or style
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May 2023 by Ayurveda By Antonia
Right now. Sunday April 30th 5:30pm I am writing this because the girl that is working at this location, Barton Creek Mall in Austin, Texas just slammed the door in my face!!! It was 5:20pm and she was so rude... I was just going to pick up a pair of shoes, I didn't even need to try anything but she didn't even let me speak. She was very, very rude. I told her the website said they close at 6pm and she said NO we closed at 5 and it is 5:20 so she gave me the middle finger and said "come back tomorrow at 11" and the other girl on the back started to laugh both mocking at me. I CAN'T believe it!!! They should get fired. I am not coming back to this location.
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May 2023 by Mike L.
Nothing like going to store and finding sign that says they open 11am then wait for over 15 min for workers to come to open the store. Terrible business operations.
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May 2023 by Jason Bryant
The General Manager at this location Whitney enjoys escalating issues far more frequently than necessary and honestly needs a conflict resolution training course as well as a reminder of what the definition of customer satisfaction is.
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May 2023 by paula jordan
Came in looking for the new slips ins and was promptly greeted. The Mgr. showed me several different styles, but the ones I liked unfortunately were sold out in my size.Even though the store was extremely busy, she offered to order them for me and have them shipped to my home. I love my Skechers and the slips ins are the best!!
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April 2023 by Millena Alltone
Love this place, kids shoes slip ons are awesome ?
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December 2022 by Paras Gopani
They took lot of time to search shoes I preferred.
