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April 2024 by G Mann
Overall I'm very disappointed. I have been originally working with another guy at a different store who at the last minute I began to question about how he was doing the pricing. At one point he told me that I would get a free box spring and adjustable base when I first went to his store. Weeks Later I came back to his store and he told me something different where I would have to pay for a box spring and a frame. Then when I told him that I was interested in a specific bag he was able to discount the price but charge me for what they advertise as being "free" which was the box spring and the frame. He then talk to me about a program they have which is half off mattresses that are used but there is no warranty for that from the manufacturer. I decided to do more research and found a place that had a price that was lower than what they were advertising here at the store. The guy told me that they do price matching so I decided to go ahead and call. When I called I ended up calling the wrong store. **Mind you there's like three stores within the same vicinity of where this location is**. When I talk to her I explained that I found something that was cheaper and I told her if she could ask her boss if he could price match it. Instead she called the other guy that I was working with to tell him that I was trying to buy somewhere else and that her boss was not going to honor the price match or the advertised free adjustable base! I guess you can't just shop at these places thinking that they're always going to be about their five star reviews! Oh well I guess I'll take my business and my approval from affirm somewhere else
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April 2024 by Lauren Sinnott
Doc was amazing! Easy to work with and very knowledgeable!
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April 2024 by Jean Fields
Very efficient and quality staff,
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March 2024 by Cheryl Lambert
Found the link very easy to use and am very satrap far with dealings with mattress firm.
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March 2024 by Stephanie Moses
We had an outstanding experience with the Mattress Firm on US 290. Sandy was knowledgeable, patient with all of our questions and providing wonderful customer service! Thank you Sandy we are excited to get our new mattress!
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March 2024 by Maria Kapadia
Sandy was amazing! She took the time to help me navigate the different types of mattresses and was able to explain the differences of each. She truly was helpful in setting up my kids big boy room! Thanks Sandy!
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February 2024 by richard barnhart
It was quick easy and positive experience this was my third purchase in the store over the last several years.
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February 2024 by Rebecca Ziegler
Sandy was so great to shop with and showed me tons of options. She was sweet, helpful and quick. Give her a raise!
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January 2024 by Tyler Gary (TeeG7717)
Jennifer was very helpful picking out the right mattress for me. She’s definitely someone you can trust to point you in the right direction. Was pleasantly surprised by my visit overall.
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January 2024 by Sharon Sanders
A quick and easy shopping process with speedy delivery. Thanks, Oliver!
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December 2023 by k c
Jennifer was amazing to work with. Made us feel so comfortable, was patient, and welcoming.
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November 2023 by Karen DiGiovanni
Sandy was awesome
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November 2023 by J DeLeon
Great experience! Jennifer in Austin is the best!
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November 2023 by Holly O.
We purchased a new mattress and adjustable base from Jennifer last month. She was able to match the perfect bed for what we needed. She was very thorough and we got a great deal and financing 0%. The communication about delivery and timeliness of delivery was very on time and efficient. We always hear about price match guarantees but this place is legit. We noticed our mattress went down $200 and all it took was a simple phone call to the store to get the refund. Definitely recommend!!!
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October 2023 by Presty Frez
Jennifer was beyond helpful. As soon as I walked in the store, she stood up and greeted me warmly. She explained clearly each mattress I tried. She explained how a new mattress can affect the body and approximately how long it will take for the body to adjust to the new mattress. I Ended up buying a mattress. She was awesome5/5 stars for Jennifer customer service.
