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March 2024 by Cindy margules
I have been a Sleep Number customer for years. Even so, though there would be no revenue generated for their store, both James and Jennifer went above and beyond in helping me with the best practices in moving my bed - allowing me to record the process, taking time in multiple phone calls and helping me with the company customer service center when I needed it. This is what it feels like to be valued. In the future, if I purchase anything else - I will go the extra mile to do it from this store as they went the extra many miles for me.
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October 2023 by Nedda Nelson
I had an idea of what I wanted. SN had made changes to the bed I have and also offered an interesting line that intrigued me. James listened to my list of items I wanted, asked me if I'd be interested in a cooling feature. I am in my maturing years and have been experiencing hot flashes. Now my interest was piqued. I reviewed the choices and weighed the benefits and went with the I6. I now have 3 SN sets and purchased a set for my son's family. James assisted me with all 4 sets. If I need another bed someday, I will ask James again. He's my go to SN salesperson.
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September 2023 by Leslie Brown
Amy was extremely helpful in helping me decide on a body pillow. I bought two. Very well informed.
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April 2023 by Eric Hagen
Great service!
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March 2023 by Bob Yang
James is so helpful and pleasant to work with. He really understands everything about the bed and accessories, makes it very easy to decide what to buy.
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January 2023 by David Heitzmann
It’s ok but not for the price. Do not I repeat do not buy the split top. Just read the reviews from all over. It caves in after a year and no they will not help. They know it’s a problem because they offer straps and bars to help but not to fix it. They keep saying 100 days that’s all you had. The regular bed might be ok I don’t know. Just do your research before spending this kind of money. 12-7-22. I did call two times. I told the lady what was going on and she kept me on hold for 8 minutes then hung up each time.
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January 2023 by Reiley Jeyapaul
I am posting this review to give Russel a shout-out for his help when we visited the store. He was so patient in explaining things and helped us choose a good bed for us.
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January 2023 by jwheels24
Great experience.
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January 2022 by Mike Marques
Beautiful store and friendly staff!