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January 2024 by Mahan F.
Would highly recommend this place! Aliyah and Jocelyn are always so sweet and give the best service! My dog loves to go to day care here and board here, 10/10 would recommend!
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January 2024 by Amber A.
I boarded my cat here for a day for a move. The staff is friendly attentive and treated my boy like family. My move was stress free because I knew he was all good. Reasonable rates, will use again if needed. Thank you!
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January 2024 by Sochi R.
I have recently moved to Austin (from out of state) and was in search for a mobile groomer which was a bit difficult to find in the part of Austin I live in. I found SOCO which is 6 min from me and brought in my two pups. Once I arrived for their appointment in the morning , I met with the two young ladies at the reception area (very nice girls) I explained to them one of my pups has a heart murmur and the other has anxiety from previous abuse which I rescued him from. I also informed them he may become nervous and stiffly but to please let me know if anything happens and I'll zoom on down. The grooming went well, one of my pups did get a bit nervous but since they met the receptionist , she was able to help calm him in which she did and I appreciate it very much. I too I'm very worry of taking them to groomers because of horror stories I've read and witnessed before. I would like to say I am very pleased with the grooming and they both came home happy and playful although one isn't very trusting of people, they both came back happy as their normal selves. Thank you to the groomer and staff for the good experience I had today.
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October 2023 by Mary McCanna
Update - thankfully I was able to get a full refund.AVOID IF YOU HAVE A DOUBLE-COATED DOG - I've gone to SOCO pet lounge for a few years for my Sheltie. However today I brought her in for her usual clean and tidy, and told the groomer I wanted her feet done and a sanitary cut. When I picked her up, her hair was bluntly cut all over (especially on her back, legs and butt) and her gorgeous Sheltie pantaloons are gone. I'm extremely sad. Regardless if the groomer rushed through her groom session or didn't use the proper techniques for double-coated dog, I don't know when the fur will grow back, but it looks like the undercoat was cut. If you look at the last two pictures, you can see how unevenly her butt was cut. It's going to take several months, at least, to grow back to the old length, and will most likely be a coarser texture :(
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October 2023 by Natalie Manke
Great place to get your dog’s haircut! I’ve been taking my pomeranian here for almost 2 years now. Excellent & friendly customer service - they always do a good job and if there’s anything you dislike about the cut they will fix it before you leave! They’re also reasonably priced imo
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October 2023 by Janine Wash
I have taken my 10 year old mini Aussie, Tesla, here for doggy daycare off and on since she was a puppy. I also have her groomed there as they are affordable and do a superb job with her cut. I don't usually write reviews, but I am compelled to write this one for SoCo Pet Lounge because the staff here recently went above and beyond to help me and my pup in the midst of a personal emergency. I will remember the compassion they showed both me and Tesla that day for the rest of my life. Thank you!
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October 2023 by Peggy Vogler
Wonderful friendly staff. They were able to work us in for a nail trim. It was much needed and they look great! Highly recommend after first time visit.
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August 2023 by Troy C.
I've found the people and groomers here to be very friendly and they do a good job with my dog. He's old, they always take extra care with him. Haircut looks good. Fair price, Good people. Would recommend.
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July 2023 by Lesli D.
The fact that this place even suggested that they shave my Pomeranian proves that they are not trained properly! If you shave a Pomeranians undercoat it doesn't grow back! My best friend of 35 years is a groomer so I know what I'm talking about! I did mot attempt to leave without paying,..so they lie too! I get my dog groomed every other month and I bathe and brush him quite often so you have no idea what you're talking about in that regard too. I paid what was fair and to say you offered a discount is also a lie! I demanded it based on the ridiculous price your people were trying to get me to pay! $87 for a bath and brush out?!?! Insane. Untrained groomers. $1/minute? You're insane! That's highway robbery for what you doI'd never come back or recommend you to anyone. Awful customer service!
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June 2023 by Closerto2020 Books
I couldn’t be happier that my dog has been able to stay here during the year my fiancée and I spent in Austin. And when we come back to visit for the weekend, we’ll check our girl in again.She loves it here, and the level of care and attention SoCo Pet Lounge provides is outstanding!
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June 2023 by Sammy H.
This place was a great choice for a haircut My dog loves his new look and I will definitely keep bringing my business here
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May 2023 by Mattie Williams Ibarra Contreras
Incredible service. The staff was very welcoming and kind. We forgot it was our dogs birthday but the SOCO Pet Lounge did not!! 10/10!!! We are always pleased with the grooming services.
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May 2023 by Carlee Secor
So happy with the result of my dogs groom! Will return
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April 2023 by rena munoz
My dogs have the absolute best time every time they go! Everyone that works here is so friendly and great with the pets! Their customer service is excellent! I am so happy I started bringing my dogs here. All 3 of them. :)
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April 2023 by Greg F.
Scheduled a grooming appointment at 8:00 AM. This was my first time brining my pup in for a groom. Showed up on time and the groomer never showed. After 25 minutes I decided to leave and asked for a refund. So unprofessional and a waste of my time. Don't recommend
