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November 2023 by Zachary Rendon
This bank just lost a potential client and referral. Oppressed parking setup.
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April 2023 by Robert Kirkpatrick
OMG, the worse bank ever! I walked to the door and the security guard stops me and asks if I have an account. When I say no and I'm there for other business he says he can't let me in. Like he is literally sitting and blocking the door. I state I'm there to cash a check from a company that I just started working with and he says they won't cash it unless I have an account. He also stated the door stays locked at all times unless he unlocks it. I asked how many banks he been to that was like such and he said he just works there.
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November 2022 by Makarand Pundalik
I like their services. The staff is polite and very cooperative. They render all kind of help to the customers.
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August 2022 by Alik Kolomenski
Security
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October 2021 by Thabet darhijaz
I like banking with this company .Great for business . and i had the best experience banking with them for the past eight years .
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December 2020 by Tony Hijaz
I like banking with this company .Great for business . and i had the best experience banking with them for the past eight years .
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May 2019 by Eric Lee
Awful service. Extremely unorganized. Go somewhere else.
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June 2017 by Orange J.
If you're Asian or short, they may even let white people in, but I'm 6-2 325lbs black man wanting to make purchase from China for business investment. All I wanted was some information on how to safely make a transaction with China.Maybe even pay them to make it happen. I just needed it done. Security met me at the door(outside)Oh,(he locked the door behind himself) ask me " do you have an account here? I said "no, I need to speak with a banker". He ask me "what do you want?',to which I responded,"are you a banker?" He says; the manager doesn't want you inside". I know my mouth stood open for a moment. I said " I'll take my business somewhere else, but this is the most racist crap I've seen since the 60's1 they get no stars from me. Little do they know their kids may even know me if they go to UT, I speak all over the country, I'm a local musician, retired from the city of Austin and still I work on campus frequently. I know the kids of today don't play that racist crap,but it still exist on campus for Asians too , but it is getting better gradually. They got one star because there was no(no-star)! I'm getting over it slowly.
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May 2017 by moe moe
I have been banking with southwestern bank in Austin for almost 6 years,they have phenomenal customer Service manager and staff is friendly and competent.
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May 2016 by Jennifer N
This place is awful. The stupid security guard here is a joke, and stands outside to monitor the spot for the bank manager. There is something going on there.... but anyways they have signs stating two or so of the spots are just for bank clients, which is fine many places have that. But this unmarked spot apparently is marked and reserved only for the bank manager, whatever, she probably could use the walk if she is taking parking from the bank goers or from other establishments. He was rude and unfriendly about the whole matter, and you cannot do that! Sure they are funneling your money somewhere too, most banks do not need a security guard watching your parking spot....
