-
October 2023 by Chris Godwin
I am completely enamored with this Spa! Continually searching for an exceptional masseuse, I have finally discovered Arturo! Managing to secure an appointment with him, I was tremendously pleased with his services. He possesses an innate understanding of precisely where your body requires the most attention. I left there feeling so relaxed! Without a doubt, I have become a loyal customer for life.-D’Ann Godwin
-
October 2023 by katie c
Soo.. I’ve been coming here for years. I have never had a bad experience ever, but I was a bit disappointed in the new(?) desk lady. (Young, with brown hair with bangs.)I was somewhat flustered by the way she talked to me. I will admit, I was running late due to unforeseen events. I showed up about 8 minutes late and was told I would probably lose some of my time for my massage. That’s ok. I understand, it’s my fault for running late. That wasn’t the problem. It was just the way she spoke to me..I was so flustered already from running late (I hate running late, so I called the front desk as soon as I got in the car), then she was not very kind, and I was about in tears just from anxiety. NOT the way you want to feel before a massage. But Art did an amazing job! Perfect pressure, communicative, and most importantly, polite. I was beyond calm, cool, and collected by the time I left.When I finished my massage with Art, he gave me water and wished me a good day.I’m not sure of her name, and maybe she is just having a bad day… but I felt it warranted a review. I am still giving 5 stars, because I’ve been coming here for years and one bad experience isn’t going to deter that.
-
October 2023 by Daniel Waits
I had the best deep tissue/sports massage from Art. I had shoulder pain, and he did an excellent job releasing the tension and reducing the pain. If you want an authentic deep-tissue massage give Art a try.
-
October 2023 by Nicole
I love this spa. Staff is wonderful, place is always clean and Melissa gives the best Swedish massage in my opinion. You can't go wrong booking here.
-
July 2023 by Allison Cambell
My go to salon for hair and skin! I have been a returning customer for almost 10 years!
-
June 2023 by Kathleen Sauerman
Great atmosphere, incredibly relaxing massage. Came out like jello.
-
May 2023 by Savannah Williams
We came to Austin for a bachelorette trip and when the weather was not all sunshine, we changed our plans to include Spa At the Lake which ended up being the HIGHLIGHT of our trip. On short notice, they were able to accommodate our group of 6 girls and we all enjoyed our services SO MUCH. I received a facial and it was the best facial I’ve ever had. Although I don’t remember her name, the women who did my facial had worked there for many many years and said the staff was like family. The staff is extremely hospitable and if I lived in Texas, I would be a regular here!!
-
December 2022 by Sue G.
I got my eyebrows, chin and lips waxed. It seemed like they were trying to conserve on wax because they did two small arras on my chin. Not only did they not get all the hair there, but they also missed quite a few in areas on my chin that should have been waxed. On my eyebrows, very small areas waxed. There are still eyebrow hairs left where they waxed. I didn't see the problem until I got home. When I called, they refunded my money.
-
September 2022 by Miranda Darr
Excellent spa with great staff and service! Highly recommend.Services: Skin treatments
-
September 2022 by G H.
Julie was great! Best facial I've had in a long time. Did the anti-aging 4-layer facial and it was blissful. So relaxing and my skin looks great...even a few days later. The facial massage was fantastic and got some a bit of extra massage on all limbs as well. Would travel back to Austin just for this (and to see my friend ;))!
-
July 2022 by Whitney James
Heather was amazing. Definitely hang on to her. She gave me a wonderful massage. She made me feel safe and comfortable when I unknowingly walked into a shady situation. So thank you!
-
July 2022 by Louis Painter
The staff was fantastic - they were welcoming, friendly and willing to make great suggestions on everything from meals to spa treatments.
-
June 2022 by Janelle N.
My hair and I had a fabulous time wIth Staci. It had been a couple months before I had done my color and she gave some phenomenal recommendations for my hair -- which turned out better than it has ever been. I was able to relax outside on the deck, in front of a fan, with a glass of wine while my hair was percolating. The highlights that show. Through turned out better than I've ever had done. Thank you!! With appreciation.
-
May 2022 by Leah W.
Spa at the lake was amazing. You always get what you pay for and the services here are great quality to justify the price.
-
October 2021 by Fio Mori
I never did this review because I hate to be mean but.. I had an awful experience here. The girl who helped me was dismissive and negligent- hardly if at all glanced at my reference and literally waved her hand at it. Told me it wouldn't look good and then.. absolutely did not do what I asked.. acted like I was a nuisance and talked about me to the next guest when I was leaving even though she was definitely in earshot and hardly five feet from me. I was charged 200 for that. Worst haircut I've had, worst experience. She was nice for a moment when I tried making small talk during the wash but... awful. Way too expensive for an extremely substandard experience and rude behavior... Do not go here...
