Stars and Stripes Lighting is a business that has received mixed reviews, but overall, they seem to provide good customer service. The business is praised for its quick response to emails, resolving issues instantly, and providing refunds promptly. Customers have reported positive experiences, such as receiving the correct part for a Quorum Fan and being updated on the shipment status. However, some customers have experienced delays in receiving their orders or not receiving a response from the business. Despite these challenges, the business has made efforts to address customer concerns, such as contacting a customer to issue a refund due to COVID-19 related issues. Overall, Stars and Stripes Lighting appears to be a reliable business that strives to provide good customer service, but there have been some instances of delayed or unresolved orders.
Great business. Definitely recommended! These other 1 stars don’t do it justice.
September 2023
Absolutely amazing service! They sent back their emails faster than I could type and solved an issues I have instantly. I'm very happy shopping here and will recommend in the future.
December 2022
I placed an order for a Security Porch light and Brandon from this business contacted me stating the light was not avaliable and he would issue a refund. I received the refund promptly with another apology. I am happy with the service.(Ollie in Nevada).
