Steinway Piano Gallery in Austin is highly praised for its excellent service and knowledgeable staff. Customers appreciate the patience and expertise of the sales team, especially a staff member named Mark, who provides helpful advice and guides them in choosing the right piano to meet their needs. The gallery offers a wide selection of new and pre-owned pianos, allowing customers to try many models until they find the perfect fit. The team is professional, caring, and treats customers like family. In addition to sales, Steinway Piano Gallery provides expert piano moving services, ensuring safe and careful handling of the instruments. Customers value the thorough expertise and ongoing service they receive, including work on various piano brands beyond Steinway. Overall, the gallery is known for its friendly, professional staff, extensive knowledge, and commitment to customer satisfaction, making it a trusted choice for purchasing, servicing, and moving pianos in Austin.
Go see Mark Roaquin at Steinway in Austin! Super knowledgable and friendly. No one knows more about Steinways. He won't steer you wrong.
January 2026
Great store... love my new Boston upright! Mark was awesome throughout the process and so was Mr. Bird (the owner).
December 2025
Mark was so helpful and generous with his time, attention and expertise. I would highly recommend this business to anyone looking for a new or used piano.
