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October 2023 by Anil Patel
The staff here is incredible. We have never had a better daycare experience and that is after 3 kids and 5 different daycares in Austin, Houston and San Antonio.People think it's easy and intuitive to be a caregiver and it actually takes a lot of thought time and planning just to make sure each parent is happy and so are the kids at drop-off and pickup. And maybe we just don't notice how it is to get the kids back into shape right before they are picks up.I have never had anyone take care of our kids like you all do. Looking back at it only being a year since being here you have made us feel better than ever leaving our kids with you all and your staff.
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October 2023 by John Richardson
We’ve been a Stepping Stone Crestview family for 5 years now and it’s way overdue to leave a 5 star recommendation. We have a kindergartner that does after school care and two full time children at Stepping Stone and we could not be happier with the people and program. There are too many to name that make us feel special every time we drop off and pick up our children. It truly feels like I’m dropping them off with family.They play, they learn, the families are engaged, the teachers are engaged, and the curriculum is the perfect blend of education and fun.We have the upmost confidence that our children are well cared for at Stepping Stone Crestview.Lastly, the leadership team led by Miss Judy is phenomenal. If you don’t have Judy in your life, you’re missing out. She is as genuine and committed as you will find in the industry. We love, love her and the team she built!
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February 2023 by Emilia L.
After some time on the waitlist, I was excited to hear that there may be a place for our kiddo at the school, given the great reviews and how long it has been established for.We have booked the tour (got confirmation via email to that effect) but when we turned up, the director was not in and nobody was aware that we were scheduled in. The young girl who started showing us around said she's a little busy as she was cooking lunch and left us with one of the teachers, one who run the class my child was meant to attend. Whilst she came across as a lovely and warm lady, she admited not having professional experience before starting at the school (this was not a deal braker for me). But then she went on to explain that she likes giving children nicknames rather than calling them by their names (which did not sit well with me) and that when it came to potty training she would put nappy pants on children to avoid possible accidents at school, even when their parents explicitly asked for the child to go nappy free and sent their kid in without one. Perhaps she was right in knowing that the child is not ready for the transition yet having spent most of the day together BUT this is something that should be communicated with parents rather than doing things behind their back because "she knows better".The class room was a little small for the amount of children there, and dated, but the outdoor area was big and seemd well kept, for children to play.I had high hopes for this place and was most disapointed following my visit. Needless to say, we did enroll somewhere else.
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February 2023 by Carola Lofton
Feels like an extended family! Our son goes to the school since he is 8 months old and he loves it. Couldn’t be more happy with the teachers and how much the kids develop and are taken care of with lots of love.
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January 2023 by Emilia L.
Whenever I called, I had different people tell me different things about the place availability for the particular age group - one said mid January, the other "possibly June" and then again "maybe in a few weeks' time". The director did not respond to any emails I sent. (The HQ advised me to email directly to check availability). Finally, I was excited to hear that there may be a place for our kiddo at the school, given the great reviews and how long it has been established for. This school was my favorite in my head. We have booked the tour (got confirmation via email to that effect) but when we turned up, the director was not in and nobody was aware that we were scheduled in. The young girl who opened the door said she's a little busy as she was cooking lunch and left us with one of the teachers, one who run the class my child was meant to attend. Whilst she came across as a lovely and warm lady, she admited not having professional experience before starting at the school (this was not a deal braker for me). We had a good conversation about the school and how she educates children. But then she went on to explain that she likes giving all children nicknames rather than calling them by their names (which did not sit well with me) and that when it came to potty training she would put nappy pants on children to avoid possible accidents at school, even when their parents explicitly asked for the child to go nappy free and sent their kid in without one. Perhaps she was indeed right in knowing that the child is not ready for the transition yet having spent most of the day together BUT this is something that should be communicated to parents rather than doing things behind their back because "she knows better". The class room was a little small for the amount of children there, and somewhat dated, but the outdoor area at the back was big and seemed well kept, for children to play. I had high hopes for this place and was most disapointed following my visit. Needless to say, we did enroll somewhere else.
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July 2022 by Monica M.
This review is particularly for their wait list process. I am sure that once a child is enrolled there, the care is excellent. However, being on their waitlist was truly one of the most frustrating and nonsensical experiences I have had ever interacting with a business. So this review is for people who are considering getting on their waitlist. In December, we toured this location and paid a fee to get on the waitlist for an Aug 1 start date in the infant room the following year. The nice lady working there let us know that would not be a problem at all. There would definitely be space for us at one of our top choice locations with a 9 month heads up. She told us to call her back in the spring to check on our spot in line. That put me at ease. We call back in April and were told they can't give us any info on our spot in line--call back in June. We call in June, and are told they are really busy because it's summer time, call back later. At this point it's like 1 month out from when we had hoped to start and we still know nothing. We were called to set up a tour at our 2nd choice location, so I was hopeful that meant the wheels were turning. The employee at our second choice location told us openly that the waitlist was a mess and way too many people had been told it would be no problem to fit them in, and it had created a real problem. Great. But at least she seemed more trustworthy and open about the process. She told us she would call us within the week to let us know about our spot at that location. It's been over 3 weeks and we have heard nothing. The overall takeaway here is be cautious paying the waitlist fee and trusting what they say about when you will be able to hear any news. It was absolutely all a lie in my case. Now i'm out $100 and had to learn the hard way not to trust any assurances that aren't in writing.
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January 2021 by Heather G.
My son has been attending Steeping Stone Crestview since he was 4 months old. They have always provided consistent loving care and a learning environment where I have watched him thrive. Ms. Judy and all of the staff treat us like family and we are so grateful to have this wonderful school in our lives. They have gone above and beyond during the pandemic and we are very grateful for the years of superior service they have provided.
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January 2021 by Jessica M.
Our family is so grateful that Stepping Stone is part of our lives. The staff truly loves children and we know that our child is well cared for here and he loves his school. Everyone is very friendly and during the covid outbreak they have been adhering strictly to guidelines and have remained open which is wonderful. Being part of this school has allowed my son to blossom into a friendly, energetic and enthusiastic person. I know that this is because of the people working at Stepping Stone. I don't hesitate to highly recommend this school.
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December 2020 by Margaret Grace
I’ve had both of my kiddos since they were 1 at the Richcreek location and I would recommend anyone looking for a daycare to checkout Stepping Stone!! All of the staff is amazing, but I also want to give a special acknowledgment to Leah who is just incredible!! She does a mantra with the kiddos in the morning, and when my daughter came home chanting “I am smart, I am kind, the world needs me, my voice matters!!” I know I made the right choice all those years ago!! Thank you all for being wonderful and not only taking such great care of my children but building them up and giving them the confidence and strength of mind to know they can do anything!! ❤️
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March 2020 by Jorge T.
My daughter started this daycare after my wife decide to go back to work. I know we all have diferente opinion on what we seek for our children. I'm blissed to have finally found a daycare beside taking the time to take care my daughter with respect they go beyond and are helping develop her social skills,manner and take in mind there health.
