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March 2024 by Cody Loos
Booking a u-haul here was quick and painless! Staff was friendly and helped hook-up the trailer.
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October 2023 by Brittny Bell
I had a fantastic experience with Storage Town USA in Austin, Texas. The staff, especially Keaonna, Logan at the front desk, were incredibly friendly, helpful, and just all-around nice people. Their excellent service made helped me to be stress-free I highly recommend Storage Town USA for their outstanding customer service and top-notch facility! Five stars all the way!
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September 2023 by Masen G.
Quality service for exactly what I needed. The black gentleman at the front was also amazing at making sure everything was perfect.
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August 2023 by Lisa Canales
Prices are reasonable and you get to use your own lock...
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August 2023 by Tnpcook
The staff were friendly, and extremely responsive. They helped curate us into a correct purchase after we made a reservation with some mistakes.These folks prioritize customers and their interactions, and will definitely help find remedy or solutions for any problems you might have along the way.
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June 2023 by Jodi Foreman
We were in the area helping our daughter move and made a last minute decision to rent a trailer instead of making multiple trips. This was the closest Uhaul and we lucked out!They went out of their way to make sure we had everything we needed to get the job done. They were friendly and answered a lot of questions. Drop off was simple- even after hours.I would highly recommend this site for renting trailers.
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December 2022 by Unique McKinney
This company is a scam‼️ Donot use, I rented a Uhaul. I was overcharged on my debt card. I called the company, & was interrogated for inquiring about being overcharged. This company lack of communication is terrible. I was charged for days I didn’t have the Uhaul.
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December 2022 by Nique Wright
This company is a scam‼️ Donot use, I rented a Uhaul. I was overcharged on my debt card. I called the company, & was interrogated for inquiring about being overcharged. This company lack of communication is terrible. I was charged for days I didn’t have the Uhaul.
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December 2022 by James Gary
Great place to store stuff. The manager has a great personality and is aways will to answer any questions I have.
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May 2022 by Terrin Vogel
Their office hours are suggestions. Waited 30 minutes outside their office from 9:00 to 9:30 to pick up a scheduled uhaul. Wasted time and money renting here.
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May 2022 by Monique Eckols
Returned a uhaul truck here. Employee was very friendly and processed the return quickly. Good service!
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April 2022 by Wilde Geist
I was in a real pickle with having to leave an Apartment immediately due to what Inspectors said were life threatening conditions and had what I could salvage of a 2 Bdrm put in a friends shed and suddenly her situation meant I had to get a Storage immediately and as I went to look for one noticed fraud happening on my Account and had $13 Dollars to spare if only Storage Town USA would just take my money now and when I can get there by bus we could settle on a Unit. They did it very quickly and not a gripe at all. Showed me an available Unit and I slammed my lock on it and its a done deal. After chatting with the staff some they know what its like to be in a bind so have empathy for others when on the razors edge. Had they delayed or did not help me with what I asked all my things right now would be in a field and picked over leaving me just my Dog. I am grateful for these folks and am fortunate to have a Storage Unit so I can still think about making Music again when the dust settles.
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August 2020 by s4 fun101
Travis the manager its allways helpful
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March 2020 by Gregory Shulman
Terri and Travis were awesome! I hate moving as much as the next person, but they made booking and buying supplies a breeze.... Their professionalism and kindness are what makes supporting small businesses worth it.
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January 2020 by Jason Neal
very clean and nice.