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April 2024 by Carlos Chávez
I just ordered a 6” long tuna sandwich with a lady very aggressive (she’s latin or white with curly hair). The atmosphere around here was Un breathable. Her face and body language is too agresive. She was mad just for asked her one minute to decide what sandwich to choose. After that, she refuse to attend me in that moment because “she had a conversation with a coworker. AND THE RESTAURANT WASNT BUSY at all, just one table with 4 militars guys that, after see her behavior, the decided to leave. I heard her speaking in spanish (my native language), so, very politely i ask her a tuna sandwich in spanish. And very rude she told me: I DONT KNOW SPANISH. So kindly i still decided to continue my order in english. She never asked me if i wanted my sandwich in the oven, she served everything very rude without measure the ingredients. She even told me that i need help of my friend to use my debit card like if i was a dumb. I end up throwing my sandwich in a trashcan. I was hungry after a long drive from Dallas. She put my hungry away and off wothVery disappointing experience
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April 2024 by Miranda McCord
i come to subways all the time & i am just visiting austin & this was the closest location to me. i cant even give a rating about the quality of the food cause they cancelled my order & the staff was being really rude & impatient. i know having to go to work sucks & all but a little smile goes a long way & you could definitely tell she did not want to be thereedit: let me just say i only spoke to one staff member, the other two were occupied with other job duties so no hate towards them! i have seen a couple other reviews about this staff member, heavier set with curly hair, having customer service issues. i hope the management sees this & works on it cause it really killed the experience :(
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April 2024 by Justin Fulks
Heavier set woman has a serious attitude issue. Needs to be fired or trained in customer service. Screaming what can I get for the next person rudely and then talking to people with the attitude like she doesn’t want to be there, then quit and find a job where you don’t have to talk to people.
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March 2024 by Valenzuela Sandoval
Whoever is the owner or manager of this location, you really need to start reading your recent reviews because they are accurate. We arrived to pick up our order at 8:30, and the girl in the photo had already turned off the sign and cleaned up the entire preparation area. When we asked for our order, she claimed not to have received it even after I showed her my confirmation. Despite her complaints and loud yelling, she eventually made our order. This behavior made the experience extremely uncomfortable, especially since the establishment was still open, and this is part of her job. It makes customers not want to order anything from here. I believe she should undergo additional training. Furthermore, the sandwich she made for us was poorly and sloppily prepared. As we were leaving, she walked behind us and locked the door, even though it was still 8:45 pm.
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March 2024 by Paqui Aycel
This establishment closes before the scheduled time by running 30 minutes before I do not recommend it !!
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March 2024 by Edward Arredondo
Says 8 am they open that’s a lie
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March 2024 by B. V.
After lining up to pick up my online order, staff said they simply refused to make it. Unable to obtain a refund, I'll NEVER come here again. Avoid this place like the plague...
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February 2024 by keyur patel
Customer service 0. One of the worst subway. Cleanliness 0 all the tables were dirty. Staff didn't care.
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February 2024 by Erica Flores
I have been to many subways my whole life my experience today was phenomenal. The food was great. My husband and I will definitely be returning back to this location.Thank you Erick and Mary!
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January 2024 by Michael chanez
Was completely empty in the store with the exception of one person who had already been well past eating, but still took the ONE worker 5 minutes to come out all slow and greet me after I already rang the bell 4 times. Not to mention she reeked like weed, the floor was dirty and she had already closed down half of the food prep counter and it wasn’t even 7pm yet. I only came in to pick up an Uber Eats order, to which she didn’t even make yet and then she proceeded to tell me that she didn’t have tuna OR turkey. After the fact told me that they don’t do mobile orders… How? Anyways, her attitude about having to do her job was off the wall. Snotty, like how dare I come in and ask for an order.
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December 2023 by Rachel Dunn
These poor employees here are SO shorthanded and overworked and still do it with a smile on their faces!! They deserve a raise or more support…… or both!!!!
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December 2023 by Jilly B
Nice little Subway.The staff was great.My sandwich was a little strange. I had the bread toasted before toppings (I always do) but it tasted stale, not toasted. Parts were really good but parts were "stale then roasted."I just ate it. Didn't complain or say anything.I had zero doubt they would re-do. I was in a time crunch and hurry.Despite the bread issue, I'd have no problem going to this location again if I was in the neighborhood again. I was staved and Subway is pretty consistant.If I am going to do Fast Food, Subway is high on my "Gotta eat." list. It's quick. It's good. It's filling. It's affordable. I appreciate the ability to choose my fixin's and have the sandwich I want.Vegetarian options: Salads , Wraps and many options to build a meatless sandwich.Dietary restrictions: Salads and wraps.I'd ask for recommedations if you have a dietary restrictions. Am pretty sure they can accomodate you.Parking: Dedicated small lot. Had no problems parking.Kid-friendliness: Nothing specific but they have a kid's menu and hard surface flooring.
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November 2023 by lucy'S Espinoza'S
Horrible experience today. I lost my lunch time waiting for the old lady take my order and her didn't. I asked her how long she takes to made 2 sandwiches and didn't respond. PLEASE HIRED NEW PEOPLES .Or your loose your Bussines ?
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November 2023 by Jessica McGlothern
Love this place, nice atmosphere, great sandwich, large selection, great service!
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November 2023 by Jonathan Khalili
Alright just got a fatty so pleased so much meat didn’t pay extra, happy I
