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April 2024 by Israel Benavides
These review is a couple weeks late cause I couldn’t find the survey for the store, but Sonia was the person who helped me and was super great and helpful with my order and made everything fresh and good.
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March 2024 by Neiderlyn Gonzalez
Literally, if it were the only place to eat in the world I wouldn't go, what a lack of attention and incidentally they burned my bread twice so that in the end they would give us a refund in 3 days, don't waste your time in that place.—————————————————————————Literally if it were the only place to eat in the world I would not go, lack of attention and by the way they burned my bread twice so that in the end they would return it to us in 3 days, do not waste your time in that place.
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March 2024 by Rides Texas
The Attention and Customer Service is nefarious. They are people unable to serve a person well simply by preparing a sandwich. I think they should improve and change the staff that is attending in this place. I also yell at the customers. I just left scolded simply because I asked him for the code of the bathroom door. The tattoo man on his right hand is really a very rude person
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March 2024 by Julio Viscarra
Nobody washes their hands at this location. The older white lady nor the young black man.
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January 2024 by Melynda Wright
I was excited to see I had another option for lunch nearby, there's not a lot of variation. However, I was very disappointed. No acknowledgement when I walked in. That's fine, but I realize she is working so slow on a mobile order. Finally another girl comes out and takes the first persons order and I get the girl who was making the mobile order. Couldn't have italian herb and cheese because it was cooling. Okay that's fine too, I tell her turkey and bacon. She puts on the turkey which felt like it took forever and then looks at me and says "and?". I repeated and bacon. She gets my sandwich toasted go to veg. I notice my meet has curled up but I thought she fixed it. I tell her what I want from veg. She gets the first three and looks at me and says "and?" again. We finish.Get to the register tell the other girl I got turkey add bacon. She asks if I mean some other sandwich. I repeat turkey and bacon. She says oh, we don't do build your own anymore. Okay, news to me. I'm like the signs still up and she tells me haven't gotten a new one. I suggest they should probably cover it then. She tells me it's just like another sandwich, But the other sandwich is 2 dollars more. She says I could have done the titan turkey and gotten double the meat. I'm like then why didn't the other girl tell me, you don't do build your own anymore. (I'm not trying to be difficult but if I had been told, I would have changed my order accordingly.) She ends up ringing in the build your own anyway which I appreciated even though she was clearly irritated.Once I finally go to eat my sandwich, the meat is all rolled up around the bacon. I had to take it apart so that I could spread it out properly. On top of that the bread was hard. I don't know if it was old or overtoasted. It was only 11:15, so I'd hope it wasn't old. But remembering how the sandwich wouldn't stay open while they made it and how she stood it on end without it squishing to cut it, I feel like that was probably a sign it was old.Overall very disappointed with the service and food I received.
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January 2024 by Te'Shenna Smith
The worst Subway I’ve ever been to in my LIFE! How you have a sandwich shop with no toppings for the sandwich? I placed a mobile order which wasn’t close to being ready when.l I got there but wasn’t informed that they were completely out of almost everything until she gave me my sandwiches.
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November 2023 by House of Devereaux Stone (HODS)
Went to this location on Sunday 10/22/23 and wasn't treated great. My sandwich was made wrong. I ordered the teriyaki blitz, and that wasn't what I got. I didn't even notice this until I got home! BUT, before this, the location refused to honor my coupon. They said the "coupon machine was not working". I asked how they planned on honoring my coupon. The girl just shrugged. Rude.I then asked if a manager was available. The worker said, "no". I asked when I could try back to speak with one. She shrugged her shoulders again. I asked why & the gentlemen that was also working says "they come in whenever". I asked for a corporate number, they both acted like there was no such thing. I eat here a lot, and have never had this kind of experience. Ever.There's another location closer to me, so I'll go there from now on, but I thought someone should rectify this & learn of the subpar operating styles that can affect your business. I'm completely appalled at these particular candidates for employment.
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October 2023 by Will
The employees at this location often close early. I was there before 8 and they were closed tonight. Sign says 9 and there's several hotels in the area. Management doesn't exist I guess.
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October 2023 by Courtney P.
Day old bread..maybe even 3 days old considering the taste of it. When I took a bite of it, not only was is almost impossible to chew, it left the worst chemical taste in my mouth that didn't go away for a good 30 mins. How hard is it to serve fresh bread? Their vegetables are already bad they could at least cook good bread. I don't know why I keep coming back to subway thinking it's going to get better..
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September 2023 by Cindy Farrell
The workers had terrible attitudes. Very rude.
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September 2023 by Michael S.
Guess I get to add to the string of bad reviews. I saw one of the workers sneeze and not even try to cover up. They did at least half way point away from the food but not entirely. To add insult to injury they wiped their nose with their wrist and didn't even wash their hands after, just put on gloves and proceeded to handle food. This was with three customers in store. Makes you wonder what happens when no one is around.
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September 2023 by Brandon Lucio
Bread burned to hell and the burned flavor overtakes the rest of the sandwich. The staff seemed to struggle with basic orders and likely understaffed.The outside location isn’t there fault but trash and homeless sleeping right outside the door
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August 2023 by Mason Pounds
Only went here because it’s close to my job. Not going back here ever again. Numerous times it has messed up my order, or completely ignore what the sandwich is comprised of it. Adding items to sandwich that never get added which makes you lose money. Online ordered placed ahead as in over 20+ mins ahead, do not get made until 20 mins after the scheduled time.
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August 2023 by J
Do not go to this location ever!!!! they do not honor their hours, they do not answer the phone and they will ignore you after they’ve stolen from you. I placed a $20 mobile order 3 weeks ago at 7:50 at night. the order wasn’t accepted until 8:20 and since i selected curbside it told me to sit in my car. at about 8:45 i walk up to the door mad for waiting an hour just to discover some kid inside already locking up and leaving before the stores “STOP SERVING” hour (9pm) had passed. I was charged for the 2 sandwiches i never got and no one will contact me back to resolve this issue! that same night i had to drive across town to another subway just to get dinner. Ended up paying $35 total for all of this and got 1 sandwich…. i have tried to contact this location and corporate ever since but no one will respond to me. So this is the last chance before i make a legal case for theftTHIS LOCATION SHOULD BE SHUT DOWN AND THE FRANCHISEE SUED FOR ALL OF THESE PEOPLE WHO HAVE EATEN HERE AND NEVER RECEIVED ITEMS THEY PAID FOR!
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July 2023 by Filbert Romero Jr.
I just ordered a 6" sub via Door Dash and paid $16 plus in total. The delivery was quick but my chips weren't in the bag and I got a Coke instead of Dr. Pepper. I tried calling and the phone rang and rang and rang and then finally it sounded like someone picked up but just hung up the phone. This happened twice. I'm going to keep calling and make a nuisance of myself until someone answers and if I have to I will stop by there after work and get my chips.Parking: None. I can't say because my food was delivered.
