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April 2024 by Monica Saavedra
Terrible rude service. Was yelled at for requesting a salad. Was told they don’t have bowls… ugh get with it
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April 2024 by Didier Mejia
I went on Sunday at 12 and they took care of me kindly, I loved the food and the attention, very good workers.
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March 2024 by Luis Mendoza
Employee there with the beard (blonde) does not care to service customers. Was rude when asking about different items. Didn't make any eye contact and gave answer that certain food choices would be ready in several hours.
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February 2024 by Milah Jones
there was black hair in my sandwhich I doordashed.
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February 2024 by Joyce Ochs
had a new grilled chicken only 860 calories with oil & red vinegar (excellent) the best sub
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January 2024 by Lisa Limuel
Love the tuna!
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January 2024 by michael graves
management should tell their sandwich artists not to smoke by the front door.
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January 2024 by Rere Aparicio
I would give this subway a 5 star but NO I went in today asking for chicken on my pizza and the cashier was very rude and said he was not able to do it mind you I am willing to pay extra for that he legit just did not want to do it. If you don't like your work place then find a new job because I am paying for my food subway is supposed to be able to make my food my way. ANYWAYS THE SUBWAY ON NORTH LAMAR WAS ABLE TO MAKE EXACTLY WHAT I WANTED SO I WILL NEVER RETURN TO THIS ONE AGAIN!
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December 2023 by Yoanka Delgado
The girls on the weekend shift are very nice, the sandwiches are very good and it's a quiet place.
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December 2023 by Walter Bryant
Healthy
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November 2023 by Rob Sum2
Good food, OK service.
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November 2023 by Lorraine
I stood there for nearly 2 minutes and they didn't even acknowledge I was standing there!! No one else was at the counter!
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August 2023 by Ashley Chris
I drove there @ 8:50pm and the door was closed,The lady refused to help me or open the door. RUDEIf you close at 8:50 then change your hours to 8:50pm.
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July 2023 by Unknown Unknown
The young ladies on shift named Veronica are so polite and have great customer service. However, the managers that are on shift (which change) speak so negatively and talk down to the other employees and reprimand them in front of customers. Also, the managers have a extremely poor attitude towards customers. It’s really disappointing to see and personally experience such poor customer service when you’re trying to come into a food establishment to take a break from the heat, have a nice meal even if it’s just a sandwich. I would hope subwayWould hold their employees to a higher standard and ensure the leadership and customer service the managers and other lead employees provide is better quality.Also, the food half of the time especially lettuce and spinach is withered…I understand many businesses and people are under a lot of pressure due to lack of employees…but businesses have gotten creative in helping support their teams and ensure good quality product and service is provided to their customers.Please invest more time and resources to ensure your teams on site can provide better quality customer service…Again, Vanessa and the rest of the regular employees have great attitudes and great customer service. Vanessa went above and beyond to ensure I and all other customers were well taken care of.
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July 2023 by christopher mcpherson
New to Austin and this is my second time into this location. Both times the same man and woman were working and absolutely went above and beyond. Today is July 17th and hopefully the owner will read this and look at the schedule and give these two a pat on the back. Thanks guys and keep working hard, you’ll have your own franchise with service like that.
