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December 2023 by Rochelle F.
8128 IH 35 Austin, TX. What a freaking cockroach rave party we entered. The room greeted filled with roaches: in bath tub, sink, crawling out of drains, drawers, fridge, on bed and path from entry to bath to fridge/desk area. Shortest hotel stay to date: less than 2 minutes. Reading reviews now, this has been going on for awhile. We went back to the Super 8 at the 51st exit 5526 Hwy 35 Austin, 78751. Rooms here are clean and not a critter stirring or in sight, just how Santa likes it. Staff was awesome accommodating us.
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November 2023 by Trevor Rajcic
The beds in the room are awful! Mattresses cave in especially with 2 people on a bed. Don’t except a quality sleep but you get what you pay for with a low price. The staff are friendly and helpful.
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November 2023 by favour omoruyi
Don't ever use this place for a party they will not allow you enjoy your music. If you don't want a loud music at your hall then don't rent it out. They mess up my suprise baby shower I never had fun the music was so low
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November 2023 by Anthony Olson
Ac did not work and clancked loudly everything the compressor turned off. Hairs on bed sheets, plastic cover on bed, rattling door, resurfaced bathtub, pot smell, no lamps on bedstands, shall I continue ?Rooms: Less than comfortable.
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August 2023 by Suep Daid
Loud place start cleaning rooms at 6 and won't allow you to sleep from rolling carts.Of course IH 35 is loud but hospitality and concerns about customer doesn't exist.
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May 2023 by Daiga Rozensteine
Awful experience. First of all - AC in rooms was not working and I was not able to open the windows, it was extremely hot both nights that i stayed with no relief. I literally could not sleep. The microwave was not working. I stayed two nights. The cleaning person took my water bottle, my oatmeal and food bowl that I left for the evening and the next day. When I raised my concerns to the front desk - they said there is nothing they can do about it.Front desk staff does not seem to care much. Overall zero stars!
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May 2023 by baby gator
If you want to sleep well in a comfortable bed or take a hot (or even warm) shower then go somewhere else. The window curtains didn’t close, the shower curtain certain didn’t close, there was black mold around the bathroom sink, the ‘safe’ was sitting on the folding luggage stand, and the remote had no back only a small single piece of tape keeping the batteries in. Also, a guy was at the front desk complaining of bed bugs as we were leaving. Do yourself a favor and stay somewhere else
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April 2023 by patrick blair
With a 2 star hotel you know the general parameters of expectation. I will inform you that there was no water to drink here unless you got it from the sink(which you do not want to attempt). There was none offered by front desk and none for sale. Any convenient/grocery stores in the area are all in oddly far locations from this hotel.The front desk service was terse, rushed and impolite. It smells like roach spray in the rooms. The pillows are the size of couch pillows.The bed made loud clanging sounds when moving around on it.This is more of a party stayers hotel or a “you are completely broke and need a random sleep/shower” hotel.Expect closer to 1 star.
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April 2023 by Kaleb Tran
The room smelled like smoke. Got second-hand smoke all night. The previous resident covered the fire alarm with a plastic bag, and I don't know how the cleaner didn't smell the smoke or see the fire alarm. The blankets/sheets and blood stains on them as well. The wall/desk light was not operational. Apparently there were no other two bed rooms available and couldn't get a refund without the manager, so we just dealt with the smoke all night. On a side note, the room layout is very weird.Usually Super 8 has a standard quality, not sure why this location was so horrible
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April 2023 by Tara Leigh
Checked-in no problem. Front desk was friendly and the rooms were clean. Ice and soda machine on every floor. They also have guest laundry. The continental breakfast was a little skimpy and that was at 8am. Other than that it was a great stay. My rating is low because my first visit did not go as well. I updated because I thought the second trip deserved a better one ?
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January 2023 by Cyrus Robinson
It was a bit difficult getting there due to it's location being right off the highway and tucked in the buildings. Our GPS had trouble finding it for some reason. Had to loop a couple times. Besides that, the parking lot was quite full and crammed. It took a while to check in, but it was just because they were training a new employee. The room was quite homey and comfortable. Loved the atmosphere.
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November 2022 by Antonio Nolasco
Rooms are good. Suite is very roomy staff is very friendly other than their manager Alisha. Very rude and kicking me out for no reason at all. Been staying here for 2 months or so but she's been wanting to kick me out for "having too much stuff" which is ridiculous because I did not know that my clothes bathroom essentials and some food I have is too much stuff. Haven't had any complaints from anyone but her. been up to date on my payments i pay every night in advance for the next day. and throw my own trash outside which most people do not do, and keep my room nice and clean. I just don't understand what she has against me and my little family were just moving to Austin from Fort worth and trying to have a roof over our heads till I can get us a permanent place to stay
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November 2022 by Erika May
I rented this hotel because it said it had a safe and had breakfast. The safe doesn't work and the breakfast was waffles or cereal which doesn't work if you're lactose intolerant. They are charging more for things they don't have. Also they put the heavy, soft blanket under the sheet and it makes me sweat. The sheets and towels are good though.
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October 2022 by Daniel Young
Service was great, but This place is an absolute dump. I saw multiple live bugs during my stay. In addition the curtains to the shower were frayed. I Didn’t even get under the covers I was so disgusted by this place. Don’t book here trying to save a couple of bucks. What you don’t pay for in cash, you will pay for in discomfort.
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October 2022 by Raissa Carneiro
This place is a dump! There were multiple patches of unfinished repairs, the tissue dispenser completely rusted, the shower curtains were frayed, the sheets had stains.But the worst part is that they have bed bugs! Worst experience of my life! I have bites all over my arms and face.
