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January 2024 by Shani S
I recently had the pleasure of experiencing the magic of Swamp Mermaid Beauty Project, and I must say, it was nothing short of spectacular. As someone who rarely invests time in fixing my hair, I was blown away by the extraordinary talent of Johnny, the stylist who worked wonders on my locks.From the moment I walked into the salon, located in the trendy Mueller area, I felt a cool and relaxed atmosphere enveloping me. The warm greeting I received immediately put me at ease, setting the tone for what would be an incredible experience.The artists at Swamp Mermaid Beauty Project are true visionaries, crafting what can only be described as works of art. As I observed them in action, I couldn't help but be captivated by their creativity and skill. It's not just a salon; it's a hub of artistic expression that transforms people into walking masterpieces.The new location in Mueller is not only easily accessible but also conveniently close to everything the area has to offer. If you're planning a night out in Mueller, I highly recommend making Swamp Mermaid Beauty Project your starting point. Prepare to turn heads and receive a plethora of compliments as you step out with a newfound confidence and radiance.What truly sets this salon apart is the genuine commitment to making each client feel beautiful. Johnny worked magic on my hair, leaving me feeling not just pretty but downright fabulous. The experience was so extraordinary that I can't wait to return, and I'm particularly excited to see what Johnny can do with my twins' long locks.In conclusion, if you're looking for more than just a salon experience - if you're seeking a transformative, confidence-boosting adventure - then Swamp Mermaid Beauty Project is the place to be. Trust me, treat yourself to a day at this remarkable establishment, and you'll leave not just looking pretty but feeling like the best version of yourself. It's not just a beauty appointment; it's a fabulous YOU day waiting to happen.
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October 2023 by Michela Schuster
Thank you to Krissy for an amazing experience! I love my hair cut so much and so happy I found a location close to home. She did exactly what I asked for and more!Services: Shampoo & conditioning
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October 2023 by I. Ali
Microblading fail! #ScamAlertI came to Jody at Swamp Mermaid to get a microblading service done. I chose Swamp Mermaid due what seemed like great reviews on Google; however, I've since noticed that most of the reviews are not for microblading services, and are not for Jody. Instead, most of these reviews are either for other stylists and/or other services.My Experience:I have eyebrow hair for the most part but I wanted to fill in the bare spots, lengthen my eyebrows and overall make them appear a tad thicker and darker w/the appearance of fake hair. After letting her know what I wanted, she suggested "Powder brows" which she charged $1500 for (avg cost elsewhere is $400-$700 from an experienced specialist).She told me the ink should last about a year before I'd need touchups. Well, her cheap ink did not last more than 3 weeks on my skin before it pretty much faded and looked like my eyebrows were framed with an eyebrow pencil (that doesn’t look like hair at all), and looks more like leftover makeup from yesterday’s night out. That was from the first appt. By the time I went in for my 2nd appt (a month later) which is supposed to be a "touch-up" appt, whatever she did in the first appt was all gone. There was no color left on the rest of my brows, and all the remained was that very light tattooed top border (she initially said there would be no border on the eyebrows). And there was no fake hair. So on the 2nd appt, we had to redo what she supposedly did on the 1st appt, only to have the same faded, “barely there” result a month later. I'm left with how my original eyebrows look but with a light top border, no fake hair to fill in the bare spots and out of $1500!I feel like I got scammed. Now I need to go to someone who's experienced and specializes in microblading so that I can actually get this service redone in a way that will look like real hair, and last for more than 3-4 weeks. I asked very politely and respectfully for at least a partial refund to cover the cost of the redo, but she refused to give me any money back.I would not suggest to anyone to go to Jody for microblading. I don’t feel like she has enough experience and the ink she uses does not work for every skin type but she’ll rip you off anyway.Services: Eyebrows
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June 2023 by Sierra Norman
I have been to Swamp Mermaid several times and it’s always a good experience. I love the open, intimate vibe. Chic yet chill. Aaron was my stylist this past time and they are truly talented. My hair is not easy. It’s long and thick and usually takes hours to do. I so appreciated the attention, focus, and detail they put into my hair for our entire session. Aaron lightened and blended some grey hairs and gave me the perfect trim. I left with my hair (and spirit) feeling nourished and cared for and looking like an absolute bombshell!
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May 2023 by Patricia Compton
Just moved here and took a chance on trying this place, didn't even read reviews! Beautiful space, great parking and really nice staff. When I made my appointment via E Mail, Louis immediately contacted me by phone, I couldn't believe it to get some history from me so that he could book me the proper appointment. I have now been to Krissy twice and my hair hasn't been in this great of condition for years. Since I have to sit for quite a while, I have seen the work of the other stylist and everyone that walks out of there looks amazing. I highly recommend this place.Services: Hair coloring
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May 2023 by Natalia Ortiz McDonald
Came to Swamp Mermaid looking for help achieving the look I was going for and Aaron did that and more!! I am so happy to have found Swamp and Aaron. My hair looks beautiful, healthy, and exactly how I wanted it to be. I’m thankful for Aaron’s willingness to listen, give me some of his amazing hair advice, and work his magic!! Will be coming back. Additionally, Louis provided the best customer service I have received in a salon EVER. Come here if you want to feel seen, validated, and like there is a team of people excited to accompany you on your hair journey.
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April 2023 by Daniela Ibarra
Had the most amazing time and experience! I felt welcomed from the moment I stepped in and the stylist knew exactly what I wanted done. Will definitely be coming back!
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April 2023 by Linh Le
Krissy is a MAGICIAN! I’ve been wanting to go Copper for some time now and I’m so happy I went with her at Swamp Mermaid. She was able to get me in the very next morning even though she had other clients coming in and I appreciate her being able to fit me in. She was extremely meticulous and worked magic on my hair. She got me to my dream copper hair and gave me a cut and style and was AMAZING the whole time! Highly recommend going to Krissy!!
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March 2023 by Lacie K
A super cute salon with a wide variety of services from some of the best ladies in Austin. The storefront is easy to see and find from the road. There is a parking garage nearby where you can park and the salon will validate your parking. Their website was easy to use to book my appointment. Everyone was very welcoming! My hairdresser was Krissy! Thank you for always bringing my hair back to life!
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March 2023 by Native Tony
I get my Freckles, Lips, Brows & Hair all done here. I cant express enough about how fun and positive my experience is every visit. The customer service here was okay a few years back but they hired someone new last year and its now by far the best I've seen at Swamp Mermaid or in any hair salon for that matter. They are very punctual, attentive, kind, professional and on point with customer service. The vibe of the salon is so Austin, they have amazing art in the salon! They offer luxury products, I love my Kerastase! They also have Kevin Murphy and Cult + King which I though was nice, I like options. My hair color and haircuts always come out beautiful no matter who I visit. My brows, lips and freckles always look AMAZING! Very talented artists.Overall, I can't recommend Swamp Mermaid enough! Sending out a BIG thank you to the Swamp Mermaid team! TY!Services: Hair hydration treatments
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March 2023 by Lucy Gift
Aaron is simply the best! I’ve been going to him for years now and my hair has never been healthier. I drive in from Houston anytime I need a haircut or a balayage refresh and he always does an amazing job! He is such a talented stylist and truly a joy to know. I had such a wonderful experience at the salon as well — great attention to detail with everything from salon decor to client experience to services offered (even the foils they use are cute!!) Easy to book online or over the phone and they validate parking. Cannot recommend enough!!
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March 2023 by Alejandra Maldonado
Kristy was my stylist, and I loved the results. Great customer service.
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December 2022 by Anthony T.
This place screams Austin vibes, so cool! I walked in and was immediately offered a cucumber and mint infused water (wow) I could not refuse a hydrating beverage. I only walked in to see if they had any available appointments and luckily Louie, the front desk guy, was able to get me in due to a cancellation. Now let me first just say to be offered a glass of water while I wait to see if someone was available, had me hooked already. The vibe of the staff seemed very well connected. I could tell everyone was happy to be there compared to the other salons I've visited. My stylist was Aaron, he was very professional and friendly, I could tell he was in his element while cutting my hair. He paid very close attention to detail and I appreciate that. I forgot to mention he's an Austinite, very rare and cool to meet an Austinite. Aaron communicated very well and listened to what I was needing. Needless to say he nailed the haircut! When I was checking out, Louie asked me how my visit went and I whispered to him that I love my haircut even more than what my original stylist had been doing for over 4 years. My old stylist was loosing his passion for hair so it feels good to find another local stylist/salon that is friendly and positive about what they do. I also couldn't help but to notice how clean and warm it felt in the salon, true Austin Texas vibes for sure. Overall I had an outstanding experience at Swamp Mermaid. Everyone was very welcoming and again amazing vibes from the whole staff. The customer services at Swamp Mermaid is incredible, by far the best I have ever experienced in a salon. The music selection was great, it had a mix of all genres. You should definitely check them out. I've already pre booked my next appointment and can't wait to go back!
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December 2022 by Alyson S.
Staff was kind but overall very unhappy with the result. Spent $600 and when I explained to the stylist I was unhappy with the result, I was told it just looked dark because of the lighting. I went in for highlights and was told a different service would match the pictures I showed. I left without any blonde in my hair.
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November 2022 by Kelley Slupek
Simply Amazing... Herma and Jody are the best ever! Been a customer for over 15 years. They completely helped me from having damaged colored hair to fabulous and healthy. Love this place!
