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February 2024 by Suyapa Figueroa
Terrible service waiting more than an hour to make a payment
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December 2023 by Chase Broeckelmann
Everyone at the store was amazing! Savannahs customer service was exceptional! Great deals too!
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November 2023 by Carolina Prado
This location sucks the employees are rude and not helpful at all . I was there for hours trying to get there help & they left me in the lobby with out helping me or checking on me if I needed help. They didn’t want to help port my numbers over .. all they do is take care of the easy customers. I don’t recommend this location at all. They all need to be fired . If I could rate no stars I would . Shawn was not helpful at all. All the guys didn’t want to help .
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October 2023 by Courtney Rhodes
Easily some of the worst customer service I’ve ever experienced - it almost seems like they think it’s their job not to help you. Would literally go to any other location. But also can’t wait to switch to another carrier.
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October 2023 by wilbert rodriguez
I am very disappointed with the service I received. When I got a new phone I was told that I had to change my plan. I was told that it would be a minimal increase in my monthly bill and that there would be no pro rated charge because of the time of the billing cycle when I came in. A month later I have a bill that is 200 dollars more because the staff at this office lied to me. The phone customer support isn’t any better I am overall very disgusted with the poor level or customer service provided by this company.
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September 2023 by Miguel Gamez
This store are thiefs, they added 2 new lines to my acc without my consent. Never once mentioned a promotion for the phone I aquire.
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August 2023 by GabbyKat
Rude customer service and I was the ONLY customer in the store. From the start I knew I wouldn't purchase here.
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August 2023 by Daniel Rod
The staff was friendly, helped me transfer my data on my new phone. They also offered me a free trial on home internet. I was a bit skeptical at first but it was a free trial so why not! The internet works amazing, I ditched spectrum and that’s an extra $160 in my pocket every month. Thanks Springdale team!
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August 2023 by Binky Bink tv
Great service was pleased with my devices the salesmen Shawn and Adrian were very helpful. Got everything I went for at the price I can afford glad I decided to go with T-Mobile.
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August 2023 by Nana c
I went in very unsure of what I wanted to get but thanks to the help of the very nice and informative employees I got everything I need they were sure to advise me of all the promotions available to me so got rid of my over priced internet bill and decided to go with T-Mobile home internet. Definitely recommend this place
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August 2023 by lea c.
I only go there for my T-Mobile Tuesday gift and they are super quick and friendly. One time I went in and the ac wasn't working, I felt bad for them. But they still had a good disposition.
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July 2023 by Chip Baker
This store has exceptional customer service and I think the staff should be recognized for their hard work and attentive and friendly demeanors! Namely I would like to shout out Adrian and Shawn, they should be running the company with their work ethic and dedication to their customers! T-Mobile has my loyalty because of this store and its employees!
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July 2023 by Anthony Penn
The Ed Bluestein store need to be shut down. Very poor customer service from Adrian Velez he is very rude to black customers. Hispanics customers he wants on them with respect. I've been without a phone for 2 weeks he ordered me a phone told me it would be ready for pick up on Thurs or Friday. I stopped by store on Thurs he told me it wasn't there it would be Friday I go bk Friday & was told phone order had been canceled by whom nobody knew. I'm ready to go to another provider. So I spoke with Joseph Victor he ordered a phone thru Samsung I was told it would be here 6-6-23 and still without a phone. Something needs to be done. I've missed alot of apps due to this.
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July 2023 by Zaid Gallo
Cedrick helped me with a small but frustrating phone issue. Very quick and friendly service. Thumbs up for this T-mobile location! ????
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June 2023 by Mayra G Rivera
This should be a zero star review. My daughter went to this store yesterday. The lady that assisted her wiped out years of photos and documents without ensuring they were transferred to the new device. Then she sent her home with the excuse that the transfer would happen within a couple of hours, just enough time for the store to be closed. If you need to do any transaction with TMobile, I recommend you avoid this location at all costs.
