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February 2024 by Farmercornstar
Had no idea such beautiful women worked there.
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January 2024 by Kyle Grace
We had a lovely experience with Maddy at the store. Maddy was very helpful and knowledgable. Thank you!
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January 2024 by Alex Fritsch
Shoutout to Gigi she helped me out in setting up my new phone and even saved me and my family some extra $$ in the process, super happy with the customer service here
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December 2023 by León Pinto
Good customer service
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November 2023 by Carlos Mayorga
Good attention from the staff
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November 2023 by Jurado
Worst T-Mobile in Austin they don't even want to do there Jobs no assistants what so ever.
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November 2023 by Jacqueline Medina H.
Worst customer service. Manager was unprofessional and rude.
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November 2023 by J. sam frankel
Unprofessional and rude
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October 2023 by Betsy Bustos
Excellent attention
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October 2023 by Hashmatullah Akbarzada
I am behind the door while I am writing it and it’s closed I he employees are checking by their cars not opening it.The store supposed to be open at 10 Am according to google.I am being charged for screen protectors and case while these accessories did not come with iPhones at all.I was offered a free tablet under promotion and the only payment I had to make was tax but I am being charged through T mobile.They are saying one thing and turns out to be different. This is how they fraud their customers and make their sales.
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October 2023 by Sean Z
Extremely rude staff I ever seen so far in Austin.Had a Sim issue, and went to see if they could help, but couldn’t explain the unprofessionalism I experienced there, and I can’t explained here.
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September 2023 by Ζιηho Zii
I went in for a WiFi box which I brought from them. Very rude customer service & once you ask a question they can’t answer they get loud & tell you to calm down. Very funny how friendly they were taking money when it was bought. but very rude & disrespectful when asked about the service they are providing less than a month later.
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May 2023 by Sandy
Great customer service! The employee ‘Easy’(not sure how to spell his name) were so friendly and answered all of our questions. He even helped us jump start our car! Definitely recommend this place!
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March 2023 by Elizabeth Harrison
So not recommend this location! My dad went in today to sign up for TMobile home internet and was told he'd have to find someone with a social security card that he could not use his ITIN yet I just signed him up for service online using his ITIN with absolutely no problem! This location never wants to help the Spanish community! It's giving major racist vibes! That sales person missed out on a sale just to discriminate against my father it's sad and I will be contacting corporate about the racist behavior of the sales ppl of this location
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February 2023 by Tima Shabani
I always come here for the amazing fast service! Christian is an excellent expert that is always willing to help. We need more people like Christian! Thank you guys!! Always satisfied!
