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December 2023 by Colleen Hefner
Sydney was great! She helped me set up my new phone and was fun to talk to.
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November 2023 by Danielle Mika
Jarell was amazing. We had a few personal challenges replacing my senior Dad’s phone and he calmly guided us through the process. He was pleasant, funny and quick, going above and beyond in several ways to improve Dad’s quality of life.
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October 2023 by Sarah Brightly
The Manager Jarrell made my day! He was so helpful with helping me transfer my data and had solutions for every scenario I presented. Thank you so much!!
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September 2023 by Paulina Andronis
Hands down, best phone experience in my life. I don't write reviews, but Jarrell and Keith just changed my opinion (in a good way) about buying a phone and Tmobile. They were easy going, friendly, helpful, gave us options and we were in and out in about 40 minutes. I cannot say enough wonderful things about these two young men. I will now only go to this location.
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July 2023 by Max Epstein
My wife and I came to this branch in a pretty desperate attempt to solve something that had dragged on for months without resolution. And amazingly, almost unbelievably to us, Jacob at this branch resolved it for us in about a half hour, and Joseph let our toddler draw with some pens and post-it notes to get us through that half hour without a meltdown.Background: my wife has been trying to join Verizon for months, but T Mobile wouldn't unlock her phone, despite repeated promises to do so. We'd been told repeatedly that the phone would be unlocked "as soon as you go to the store" (from phone support), or "as soon as you call back support" (from another store, after 2.5 wasted hours in-store), or "in 72 hours" (from phone support again) or "after another 48 hours" (from phone support again). It never ever happened. Hard to convey how much time we spent unsuccessfully getting T Mobile to actually unlock a fully paid off phone after a former customer had already left T Mobile. Ridiculous.Anyway the happy ending to this story is that, after my wife had the bright idea to search for the highest-rated T Mobile branch in the area, we showed up to this store, and Jacob and Joseph got it done in under a half hour, and even a rather pleasant half hour at that. We highly recommend this branch, and Jacob and Joseph there specifically!
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June 2023 by Catherine Rosa
Great service! Jacob was incredibly helpful, found a way to make things work in my unique situation and was very pleasant to work with. Very grateful for his help! Highly recommend.
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June 2023 by Joe Martinez
Worst customer service from a guy named Donald. Avoid this store if possible. Give the business to another store. He refused to give us contact information to customer service or district manager. We recognize he probably can't give the district manager's phone number, but what about an email address!
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May 2023 by Linda Dieball
Excellent customer service. All of my needs were quickly and thoroughly taken care of by Donaldo. He set up my new phone and explained how to operate it. He transferred my phone number from a previous provider and helped me find the best service plan to meet my needs. I highly recommend this T-Mobile store and will definitely use in the future. Thanks for taking care of me Donaldo.
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May 2023 by Kendra M (Ok, Let's Go)
The guys here went above and beyond to try and help me out, Eli is the GOAT, Joseph was knowledgeable, and donny was hilarious. If customer service failed you on the phone while you're at the store, then these guys will try their best to make sure something gets resolved before you leave, recommend this location
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May 2023 by Stacy Speciale
Knowledgeable and patient with helpful advice on problem solutions. Good store with select inventory.
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April 2023 by Pablo
Great location! Come here over AT&T, great prices and fast friendly service. Ask for Joseph for the great deals
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March 2023 by Caleb Repaci
I was having so many problems with the customer service trying to get a refund back to my account. (No longer a customer). I was required to go into a store. Even though I was no longer a customer Dez and Joseph provided such awesome help in making sure I was helped. Called and assisted with their own difficult customer care team and helped me to get it resolved. I would give more stars. Made me feel welcomed and understood my frustration. Great team!
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January 2023 by Madison R Moore
Incredible service! the people were great to chat with too! they gave me great recommendations and were genuinely helpful. couldn't recommend enough. Shout out to Joseph!
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December 2022 by Michelle Flores
Absolutely Great Customer Service with a smile. Landon greeted us quickly &took the time to listen to our needs. Landon took the time to resolve the issues. I can't thank him enough for the Customer Service he provided. If in need for any assistance I will be returning to see Landon. T-Mobile you are lucky to have him. Great Job Landon!!
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December 2022 by rafael carrasco
Had a good experience when I went in to lower my bill with the veteran discount. Justin was very knowledgeable and helped out alot as well as give me some good recommendations. I'll definitely drive out of my way to go to this specific t-mobile
