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February 2024 by Christine Carrubba
The Tile Shop saved our kitchen renovation and holiday season. We had another contractor fall through mid-project and the folks at the Tile Shop stepped in quickly! Within 2 weeks we had tile selected and fully installed.
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February 2024 by Eleanor Griffin
We visited the tile shop 2x for our project. On our second visit, the person working the floor remembered us, and what we were looking at. She was actually knowledgable about tile - unlike big box stores, and she gave us a great price. Great experience.
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January 2024 by Niceta Redd
Lacking in products for bathroom remodeling, however, the gentleman who answered the phone was helpful and professional.
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November 2023 by Randi Lyman
I really like this store. They have a great tile selection. Ana Hernandez was so kind & spent a lot of time helping me. Sheknows what she’s talking about. She & Grace made the experience very enjoyable.
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July 2023 by Nikki Rebollar
Ana Marquez Hernandez did a wonderful job. During multiple visits she assisted me and became vested in my vision. She was professional, sweet and very knowledgeable. She is an asset to The Tile Shop. Thank you Ana!
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March 2023 by Diana Perry
Visited the Tile Shop yesterday ( Mopac / 290 store ) and worked with Jason. He was awesome. I showed him pictures of my wood and tile at home and he was able to help me make a selection. The pricing was great and he was so helpful. Would recommend The Tile Shop for your tile needs.
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March 2023 by Christina
I drove around Austin to 4 other tile vendors and my last stop of the day was The Tile Shop- I'm so grateful Jason was there. I described my vision and he pointed me to the perfect tile. Jason was knowledgeable and assuring, I will buy all future tile through him and his team!
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March 2023 by #Stars & strips
The dude was nice but had no idea what he was doing, I just needed some simple tiles to finish out one room he tired to sell me an entire house, telling me that I would never find a match. Went down the street to home depot, took them about 2 min and they had a match.
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August 2022 by Mike M.
It's been super easy to work with Jason, when he gives you his word for when the tile will arrive, he's spot on and I appreciate that as a builder. And they have some great looking tile. Highly recommend.
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March 2022 by Gail W.
Wanted to look at tile and speak to someone regarding tile removal/replacement in my bathrooms (and to see their selection), as I was glad to see a store to visit in person and not just online. I went in, walked down every aisle, walked by a group of salesman (I assume) sitting around joking .. walked by the front desk...not once did anyone say hello or ask if they could help. I spent 15 min in the store. Guess they aren't interested in new customers. Taking my business elsewhere.
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March 2022 by RM
Lot to pick from
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March 2022 by Bart
The entire process was very smooth. We were looking for a backsplash for our new kitchen. Dom was fantastic helping us out with what we needed. Dom helped me as I had to come back in to buy more grout as I had bought the wrong amount. He also gave us a list of professional installers. Damian and Jose at Jade Tile were awesome with the tile installation and quote. They even fit me in that same week. Highly recommended both The Tile Shop AND Jade Tile. Affordable and professional work. Will absolutely go back to them for my next tile project.
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March 2022 by Haeli Tineo
Jason is amazing! Nothing but great things to say about him. Really takes care of his customers and makes you feel like family. Couldn't recommend him enough. The return policy is amazing. I also really appreciate that they delivered my order to my house.
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March 2022 by Wendi Bailey
We shopped for tile at 4 other stores. No other store had the quality and service of the Tile Shop in South Austin. Jason Frisinger made the process easy, fun and painless. With Jason's help we were able to pick out our kitchen floor & backsplash tile in less than an hour. Our backsplash tile arrived broken. Jason rose to the challenge by having replacement tile rushed and shipped the next day. I highly recommend this store.
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March 2022 by Robert Buentello
Jason and his team are on it when you need to get your project moving forward this is the place to help with your Wedi boards, pans, and Wedi sealant. Need tile well you couldn't get better service anywhere else in town.