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January 2024 by Rachel Echols
This is always the most organized and clean UPS store I frequent. Keisha, Jessica and their team are friendly, kind, and helpful. The Amazon return section is always clean and stocked with supplies to complete self returns. Thank you ladies!
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January 2024 by Miguel Fonseca
Great customer services and package was shipped and received with ease no issues. The greeter was extremely polite and helpful and Jessica at the location was stellar and very polite. Store was very neat and easy to navigate.
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January 2024 by Monica Martinez
Emily and the manager were so helpful and nice when I dropped of my Amazon returns I needed help with a package.
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January 2024 by Kimberly Mitchell
I walked into my neighborhood UPS store 30 minutes til closing on a Sunday and was greeted with a smile by Jessica Ellis. She took me thru all the steps needed to send back four items and was extra helpful and polite. She really went the extra mile for me as well as other customers that walked in the door. She deserves these five stars!!
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January 2024 by Jamal Thomas
Came here a couple times in December and both times I had an encounter with Jessica. Did a shipment with her and she made it very easy and guaranteed. The second time I came in, the line was long and she was kind enough to assure everyone that we all will be attended to,asking everyone in line to be patient and what is it that they needed help with.She was very professional and patient even when the crowd was not. Was a very pleasant experience every time i went in the store, will definitely be coming back here.
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January 2024 by Jessica G
Amazing customer service from Jessica, she is so sweet and such an angel! I went in to get help for printing a label and purchasing a shipping box along with getting it sent and the process was easy and quick. I would definitely come back to this location again (:
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December 2023 by Laura
In a time when genuinely friendly customer service is a rarity, this UPS location stands out! I have used them several times for document notarization and shipping, and have had a great experience each time. The staff, Keisha in particular, are all warm, knowledgeable about UPS services and products, and efficient when completing transactions. Can't recommend this location highly enough!
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December 2023 by Shelly Lucidi
This store has always been so quick and convenient to drop Amazon returns off at! Also everyone is super nice, especially Ryan! I was 9 months pregnant the last time I was there and he was so helpful and kind!
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December 2023 by AE Chudy
Love love love this location never thought I’d be so pleased with an ups store but these employees working give a Wow factor!!! They are super helpful. I absolutely loved working with Keisha - she was most helpful and patient with me. Thank you again for such amazing staff. They are top notch.
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November 2023 by Nicole
Shipped 2 packages here on the day before Thanksgiving and was pleasantly surprised. The line moved so swiftly it was almost nonexistent. Everyone there was helpful, but especially Jessica! She was so kind, knowledgeable, calm, great at explaining things, and patient. She was also really efficient, and she managed to help like 5 other customers during the idle times of helping me (label printing etc). Wish I could recruit her for the place where I work - her multitasking and communication skills are next level, and she’s clearly awesome at her job. Thanks for your help today, and happy holidays! Based on today’s experience, I will definitely come back.
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October 2023 by Shaniqua Brown
There wasn't anything special about the UPS store itself; every store is the same. What stood out the most was an employee at the register, Bria.As Bria processed our Spectrum equipment, she encouraged us to keep our UPS return receipt for proof of equipment shipment in the event Spectrum is unsuccessful in locating the package. Bria shared an anecdote about a customer that lost their UPS receipt and how terrible she felt that UPS's systems and processes were ynable to assist them without the proof of return (receipt) or the physical devices. After that experience, Bria began encouraging customers returning their devices to save their receipt.I admire the customer empathy and leadership Bria exhibited. Bria embodies the UPS core values and has helped many customers save money because of their proof is on hand.Bria, UPS is lucky to have an employee like you! You are a creative problem-solver and have the ability to comnect with customers.
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October 2023 by Sophie V.
The girls this morning were very helping helping me print. Shout out to Jessica who has a sweet smile and willingness to help.
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September 2023 by SANDRA JUSTO
Bria has helped me several times with my shipping needs and each time she has been friendly, efficient, professional and an all around pleasure to do business with. I truly appreciate good customer service as it is RARE these days. Thank you!
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September 2023 by Samantha Lovely
i came here the other day to return some items and was immediately greeted by Gabriella with a smile and welcoming face! she was super nice and kind! very patient and helpful as well! she helped get the job done super quick and made it look so easy! thanks again!
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September 2023 by Elizabeth Cocavessis
Such a nice UPS. The store is very clean and organized and the staff was very helpful.Update: Another pleasant experience! I used the Amazon return kiosk and was promptly helped by several associates. They were patient in explaining the process and helped me complete a lengthy transaction. The associate, Els, went above and beyond. I’m very grateful that we have a friendly UPS store in our neighborhood. ?
