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November 2023 by Steff N.
Here's my experience with these guys: I bought a couple of tires and did alignment here sometimes in March 2023. I had to come back 3 more times and still they couldn't get the alighment done right. First the car pulls to the left, second time the steering wheel is to the right, Today i went in and waited for 1 hour, come back and the alignment results are half in red. The tech tells me it's good to go..I walk back inside the store and after asking multiple questions - some other guy tells me that their machine can't adjust the camber and they're waiting for someone to fix the machine, I asked for a refund - no chance.. they offered me to go to the Hutto location. I went there and this guy tells me he will do my car next. 1.5 hours later they put another car on the rack and I come up to the guys asking why my car is not on the rack next. This tech comes with an attitude saying it's not their fault that the machine at the other location is broken. I say "your boss told me I'm next, and Its been 1.5 hours and i see other cars going one after another on the rack, I've been waiting for a total of three hours today..." I asked for a refund and when refused I asked for my keys back. The tech literally told me "You go.." A bunch of young kids that have little clue about respect, professionalism and customer service. How can you do bad alignment, know that your machine has broken and send customers on the road saying "your alignment is done!" ?? Go pay an extra $15-$20 and get you an alignment at a proper shop... got my child crying today because of arguing with these kids.
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November 2023 by Brayden Bartley
Great experience. The team was polite and helpful. They even had my tire size in stock when I called ahead. Definitely recommend them to anyone getting a tire replaced.
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November 2023 by Natalie Oswald
Juan and Matt were extremely helpful and patched my tires free of charge! I am especially grateful to them because I had been to a mechanic several times over the course of the last few months who was unable to find the source of my slow leak. I will be back, and will be recommending Tires for You to my friends as well.
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October 2023 by CARINA GARCIA
Great experience,I brought my vehicle in from across the street where I work at and a young lady helped me told her I had 2 nails in my tire,ended up leaving my vehicle there ,about 15 or 20mins a gentleman called me and told me it was ready to pickup!Definitely they had awesome customer service from the beginning till the end.I will for sure recommend them to other folks.
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October 2023 by Emily Machalick
I would highly recommend this place and will definitely go back to them in the future! I stopped by first because there was a screw in my tire causing a slow leak - they fixed it quickly and FOR FREE!! I unfortunately ended up back there again later that week with another issue and needed a full tire replacement. Everyone was very friendly and service was prompt and prices fair - best tire place I’ve found!
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October 2023 by Karthik Manamcheri
Fantastic service. I needed to change two tires on my Tesla. They had the tires I wanted, they price matched, and the staff was very friendly. Car was ready in about an hour. They are in the neighborhood and so easy to walk back home or get a bus home.Definitely my new tire place.
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October 2023 by Brian Quirante
Just moved to Austin and needed to check if my tire had a puncture. This was the closest tire shop so I came here and I’m glad I did. Michael worked up front and he was super friendly and helpful and I let him know my issue. He came out and did a quick inspection and then the car went to the back. About 30 minutes later it was done free of charge! I was willing to pay but they took care of me here, great service!
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October 2023 by Ah’Taigea Hamilton
They were nice and accurate with their waiting times. My tires are fine now and they even corrected them which I didn't know I needed. I love that they gave me different tire options to choose from. Great service and quality!
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October 2023 by Bayley Shipley
Great folks. Got help from a newer guy who did a good job. Then when checking out I had a really fun and kind lady.Tires and the work are well priced and they do a good job. I’ve gone twice and happy both times.
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October 2023 by gdrag0n
Excellent service, quality tires and alignment on my truck. Had to take one star away. They had to order my tires from one of their vendors. Told me two hours and they would have my tires. 7 hours later got a call the vendor never arrived with my tires. So took my truck back on Monday, tires came in, mounted, balanced along with front end alignment. Good to go, rides great. Would I take my truck to them for tires again. In a heart beat. Excellent service and reasonable prices. Got to love it!Gary
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September 2023 by Brian Q.
Awesome service! Thank you Michael and team for helping me out as someone new to the area. I appeared to have a slow leak in one of my tires and not knowing the area yet I went to the closest tire shop and was not disappointed. Michael met me at the front desk and took some info before looking at the car. He told me he'd take care of the tire and all the tires. I waited about 30 minutes and it was ready to go! I stood in line to pay but they told me it was free, which I was shocked! I will definitely be bringing my business back here when I need it!
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September 2023 by Destiny Millard
I was amazed at how quickly I was able to get my car in! I had an unexpected issue with my tire so I called and spoke with Matt, who got me in at that moment and took care of the issues with my tires. Everyone was so kind and accommodating! Thank you so much for helping me feel more safe in my car!
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September 2023 by Kerry Bechtel
The folks working here are amazing! They are honest and really care about doing quality work. I rarely feel that way when dealing with auto technicians but these folks are stellar! I highly recommend this business for all your tire needs.?????
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September 2023 by john redmond
Went in for a quick rotation and balance came out with 4 brand new tires. Staff was very knowledgeable on my situation with my tires and found me a way better tire that will last longer and built better.
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September 2023 by Jude S.
Went to discount tires and they told me I needed all new tires so I went to Tires to You for a second opinion where they told me I was perfectly safe to keep driving on them for at least another year. They also offered free tire pressure checks and tread checks in order to maintain the safety of my vehicle. Araya is a great sales person but wasn't trying to sell me something unnecessary like discount tires! Thanks y'all!
