-
October 2023 by Eric K.
Waiting a year for replacement buttons for my suit $3000 suit. After paying $3000 for a custom suit, the dry cleaner broke a few of the buttons. So I reached out to Tom James Austin for replacement buttons, My sales rep no longer works for Tom James and she always did a fantastic job. I know she would have gotten them replaced right away. However, I cannot say the same about the Austin office manager as I have repeated contacted him over the past year and still no buttons have been delivered. How could this possibly take this long?I will never buy another item from Tom James due to the extremely poor customer service.
-
August 2023 by Bill Hayes
Heather Beck is awesome to work with! She knows her stuff and always brings a great attitude.
-
August 2023 by AJ Griffin
Reagan is awesome. I love working with Tom James.
-
June 2023 by John Hatch
I've been using Tom James for years and virtually my entire wardrobe, from casual to coat and tie, is all TJ. I recommend to my friends who want to stop buying off the rack clothing. I like that my clothes fit better, look better and last longer.
-
January 2023 by Chris Paap
Great custom made clothing that actually fits my build. Stefanie Mueller is amazing to work with.
-
January 2023 by Chad Edwards
Heather Beck is a total badass!You want customer service…Call her and you’ll get it!Thanks again Heather!!
-
December 2022 by Brian Hall
My Tom James haberdasher, Zach Goss, has served me for about five years now. Zach has delivered nothing but expert-level consultation and a superior customer experience. He embodies what genuine "relationship" sales is all about, especially during a challenging time in which consumers have shifted to a high-demand, self-guided approach to buying just about everything.In addition to the exceptional service from Zach, I've found the garment quality to be as sound as anything I've ever owned. I'll continue to be a Tom James customer, provided QAQC stays high and Zach never leaves. :)
-
November 2022 by Kevin Hunter
Customer friendly, good quality and selection
-
September 2022 by Todd Wilson
Mica Pittman is excellent. She always has great suggestions tailored to your needs. She is great and taking your current style and complementing it with clothing you may not have thought of previously.
-
June 2022 by Tarzan De Dancer
Your professionalism, genuine kindness and bluntness at times when I needed to face reality are what made me progress. I invested $550 with Miss Kelly Robert, and got $7200 in a week. I only wish I had known about her earlier from the first moment I decided to trade. Nevertheless, I am grateful! contact her via Email:
[email protected] WhatsApp: +1 (925) 414‑5596
-
June 2022 by Jose Diaz
The fit and quality of the suit and shirts were great. What I dislike was that I know we decided on a stripped royal blue suit with a solid royal blue vest. Waited the time they said they would take to custom make the suits but when they were delivered I received a solid navy blue suit with the royal blue vest. Not what I had decided. The rep stated that it was something we had chosen and what had been decided which was not true because I would have never chosen two tones far apart for a suit/vest combo. My error was not revising the invoice that was sent to me after the order was placed, two weeks after initial contact. The invoice did say navy blue suit with royal blue vest so thats why I’m not taking this farther than a bad review. I trusted the rep had entered the order correctly but now I end up with an expensive vest I have no use for. Make sure you do revise your invoice so that you can verify everything is being processed correctly and you are not stuck with something you did not order.
-
May 2022 by Muhammed M Raju
Having a lot of profit from Mrs Flora Crypto FX platform was the best thing ever, with a little capital of $3,500 I made a successful withdrawal of $29,500.77 in 6 working days, now I can pay my bills my self and take good care of my family, You are indeed the best account manager, With the way you traded my investment efficiently with no error My God will keep rewarding you. Contact Her for genuinely trading and fast profit payout without any problem. Quickly contact her via: Email:
[email protected] Whatsapp: +1 (209) 854-4399
-
May 2022 by Vinnie Choudhry
Love the company. High quality clothes, great service. Heather is the best Clothier!!
-
April 2022 by Stacy Night
My rep Talia makes it easy to buy. She is constantly looking out for things I might like or need. Everything has come out well when I receive it. It’s great to wear things that fit well so I really appreciate the service.
-
April 2022 by Trey Blocker
Andy is incredible to work with and the clothing is exceptional.I've always enjoyed working with the people of Tom James and highly recommend them.
