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February 2024 by Adrian Llamas
An employee at Hay Yamada Zeny sold me a wireless Playtation5 and the controller doesn't work until I was blocked from Facebook. Could someone help me or advise me so I can get my money back?
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February 2024 by Deanna Loving
Been going to this place for years, absolutely love and trust the employees, great place when you need that extra cash to help out when you get into that pinch of needing money
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December 2023 by A. Hopkins
This place has a TON of items but the prices are HORRIBLE but not as bad as the customer service. I walked in, no one said anything then finally a young lady asked what I was looking for (NOT may I help you or anything) so I told her and you could tell that she didn't have a clue what I was asking for so then she decided to ask a young man about it and he pointed out a few things. First off the prices were ASTRONOMICAL high and second, who works at at pawn shop with Sunday dress clothes on?! After 2 minutes in there I just walked out because everything about this place is horrible and they need friendlier people to work there.
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November 2023 by Harrison Guptill
If you like paying more for retail than the new item, this is your place. The manager came out and said everything was negotiable. Why not have actually resonible prices to begin with?
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April 2023 by Orlando Marquez
Have them test all items, especially electronics, for full functionality before leaving! I purchased a PS4 controller under the guise that it was fully functional. Home testing resulted in no functioning Bluetooth. Controller ONLY functions if it is directly connected to the game console. I was told there are no refunds OR exchanges.
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December 2022 by Brian L
So I went hoping to get some extra cash for a midi keyboard. He browsed online and said he could only offer $40. I went down the street and got $90 for the same keyboard. Moral of the story, don't go here.
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October 2022 by Goat Goat
Hands down the worst pawn shop in Austin. Sells fake items from watches to earrings, to guitars etc. anything from this place can’t be verified so you might as-well assume it’s a knock off. The two dimwits working in the shop have no respect for customers that are the reason the store is even in business still. There is a pawn shop right across the highway that’s 10 times better as they aren’t struggling so hard they need to scam their customers. Save your time and money and go across the highway and do your part in getting shady businessmen out of town
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May 2022 by Brian “Cash LeSure” LeSure
So I went hoping to get some extra cash for a midi keyboard. He browsed online and said he could only offer $40. I went down the street and got $90 for the same keyboard. Moral of the story, don't go here.
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May 2021 by James gaszak
STAY AWAY! This place wont give you your money back even if the item you purchased doesnt work within 10 minutes of you buying the item. Dont trust a place that doesnt even give you a 24 hr return policy. Bad business ethics. Stay Away!
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December 2020 by Tyjee F.
Terrible service and apparently I can't swipe my card to buy my TV back. Apparently it's cash only but they sure don't have any signs posted anywhere.
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December 2020 by Terrence Shelby
Don't!!! Go to this pawn shop i had a watch i wanted to get a loan for and the young hispanic male said they don't do Fossil watches it was a good quality expensive watch that was a birthday gift.so I left from there and went to the one across the street and they gave me a good loan for it and was pleased. Stay away from this pawn shop they are very picky! and unfair.
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January 2020 by Diana Carin Rangel
These guys have always been professional and polite! I strongly recommend this pawn shop!
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October 2019 by NEELYGANG YADIG
Whatever you do don't sell your jewelry or get a loan on your jewelry at this place. They're trying to steal gold back pain about 20% of what it's worth. Go to a gold buyer so you can get wet your gold is worse these people are flat-out Crooks
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August 2019 by Mikee G.
Terrible business they always rip you off here don't go to this place
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June 2019 by Gregory Hernandez
Great pawn shop to work with. I don't really make decisions based on reviews, but I have been pawning my Rolex here since I moved to Austin a year ago and it's always taken care of when I redeem it. Word of advice, get the loan for what you need and it's easier to get back.
