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April 2024 by Bebo Saman
Worst customer service ever. Especially if you are a wholesale. They have always treated me like I got no value to them. And of course I had to bite the bullet because as a bar we don’t have too many wholesale places to go to but I done care where or how far I need to go but I will find an alternative and go there instead.
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December 2023 by Bryce C.
The manager "Chris" was completely unprofessional and rude, I called asking if they had a bottle in stock because his wholesale distributor said they showed two In stock and I called to confirm and his response was why am I calling liquor stores asking if they have bottles. Like why else dumbass?
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November 2023 by Jackie Brown
Great experience and great staff! Had everything I needed and and very professional. Way better than the other liquor store down the street.
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July 2023 by David Schmidt
A smaller section of booze and it’s more ex than total wine and more! Paid 30 bucks more for the same bottle…
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June 2023 by Peachy Motion
These two amazing ladies helped me find everything I needed. I just turned 21 so I wasn’t sure exactly what tasted good together and they helped me find everything I needed to make an awesome cocktail. It tastes amazing and I’m super grateful for all their help!
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September 2022 by Jared P.
Sean - thank you so much for your help with the issue I had with the Casa Dragones bottle. I appreciate it. You'll be my one-stop Twins shop.
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October 2021 by Ryan Townsend
I don’t think I’m coming back to this location. I was just inside and was unsure of where the Kaluha was (since I don’t drink it). Girl at the front counter just responded with “in the Bailey’s isle”. So I turn around to see if there was a clear “Bailey’s isle” and couldn’t see what she was talking about. I turn to her and apologize and ask for her to point out where the isle is… she simply rolls her eyes as if I were asking her a billion questions and rudely says “keep walking and I’ll tell you when to stop”. I even felt the need to apologize that I didn’t see it while checking out and clarified that I don’t usually drink it. She proceeds to ignore me and check me out without saying a word accept for asking me if I want a receipt. Maybe I’m a big softy and she was just having a bad day, but I don’t think giving her a chance to be rude to me when I tried to be overly courteous. The gentleman in the glasses is always super helpful and polite when I go in. Maybe some feedback on customer service will help this employee out
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September 2021 by Alberto Fuentes Rosendo
Really bad service. Today (sept 11th) the cashier ( a young woman ) was so rude and unfriendly with my son who has autism. This is not the first time something like that happens in this place . I will never be there again and I hope everybody see this post and they don’t live this type of experience.
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July 2021 by Michael Foster
Went to Twins for my semi regular jug of Jameson Black Barrel. The lovely and gracious Celeste was helpful, knowledgeable and considerably polite. If all your associates embraced their tasks as Celeste did, Twins would have zero competition!
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June 2021 by Ed Reidt
The store didn't have what I was looking for, but Justin called two Twin Liquors and found it, and had it reserved for me. 5 starts Justin!
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April 2021 by Suliman K.
"Manager" or the girl acting like she ran the store stopped helping her customer to come ask everyone I was with for id's to buy a small bottle for $30. Seemed like she wanted to show her little authority she had of asking people for their id's. I don't mind showing my id to the cashier that is helping me but she didn't have to stop helping someone else to come ask for everyone's id.
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December 2020 by Brandon Laut
Cashier wasn't wearing a mask and asked me to leave for wearing a spare shirt as a facial covering and said it had to be a mask. Been going here for 3 year and the Cashiers get worse and worse. Do not spend you money with these people!
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October 2020 by Sebastian Langguth
No complaints -- gave their delivery service a shot, beer came cold and upfront communication via text worked great. Delivery fees etc are not too terrible, would definitely get home delivery again.
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October 2020 by Alex Rodriquez
Awesome service and great music and good vibes I suggest everyone To pick your spirits from this cool location.
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June 2020 by Sebastian L
No complaints -- gave their delivery service a shot, beer came cold and upfront communication via text worked great. Delivery fees etc are not too terrible, would definitely get home delivery again.
