-
February 2024 by Janie Lara
Great experience. My vehicle is back to original
-
February 2024 by Benjamin M
Honestly and integrity are hard to find these days. These guys are great. Would HIGHLY recommend them if you value honesty and integrity as I do. Owner and his brother run the business and they prioritize their customers.
-
January 2024 by Bobbie Oliver
Great experience. I had hail damage on my Subaru and after their work the car looked brand new. Very friendly and reasonably priced. And most important- honest.They also worked with my insurance company to get my estimate upgraded.I would definitely recommend.
-
November 2023 by JC
These guys are amazing. I had an emergency repair and a broken door that they were able to repair. Not only that, but they were super quick and we’re able to fit me in since it was a fleet vehicle that needed to be back that same night. Mario was super helpful and they knew exactly what to do. I’ll bring my car here any time I need a repair! Super friendly and fast, great team, great work! Thanks for keeping South Austin Awesome!
-
October 2023 by W. Brent Chandler
I recently brought two Chryslers here back to back and received exceptional customer service with above and beyond quality repairs! I couldn’t be any happier with feeling like a family member leaving this facility. We had a bump in the road upon delivery due to a prior repair from caliber collision that effected the current repair. The kindness the care they took to make sure I was happy is why I will always come back! Psa! Avoid the huge company’s that treat you like just another number and stick with this family because they care about each customers happiness while providing outstanding care to details.
-
October 2023 by Christopher Goodloe
Mario and his team are phenomenal and I would definitely recommend anyone to U-First. He was straight forward with me from pricing, and the diagnosis of the damage. Mario and his team returned my vehicle to me looking like the day I drove it off the lot. 5 stars from me without question.
-
September 2023 by La Gatita
From start to finish, I received nothing but superior customer service and expert mechanical knowledge from every single individual at U First Auto Body. The staff spoke to me with respect and carefully explained the repairs to my vehicle, they went above and beyond to get the parts my car needed whilst dealing with backorders, and they were overall a complete joy to work with. I have lived in Austin for 12 years and had my fair share of being hit on the road with how abysmal Austin drivers are, and I have never before received the platinum level of care, consideration, and expertise I received from U First Auto Body. Honesty, integrity, accountability, and kindness really do make all the difference, and U First Auto Body truly makes the customer's experience the priority.
-
September 2023 by Dustin Lane
U First provided a great experience and made the entire process of getting our car repaired very simple. They were very easy to work with and the quality of the work was fantastic. I highly recommend using them for any auto body repairs!Services: Auto body & trim repair
-
September 2023 by Lezli Regis
I'd give this place 10 stars if I could. I've used their services in the past and have only ever had exceptional customer service and body work.I was rear-ended and needed my car back fast. Not only did they frequently communicate but went over and above by cleaning out the inside of my car! The insurance covering the damage wanted me to go elsewhere but I insisted my car go to people I trust. I always recommend this place to my friends.
-
July 2023 by Eddy Strack
Best in town. You can trust your car will be back to normal in no time.
-
April 2023 by Price
I had an unfortunate situation where a giant tree branch fell on the top of my vehicle causing dents and paint damage. I decided to take it to U First Auto Body based on good reviews and I don't regret it at all. Carlos and his team did an amazing job and managed to repair my vehicle within two weeks after sorting everything out with insurance.Carlos answered every question I had and even helped me out on the total estimate. I highly recommend taking your vehicle to this shop if you need auto body or collision repair.Services: Painting
-
April 2023 by Jenny Crain
U First Auto Body is the best shop of this type I have ever experienced! They are knowledgeable, honest, fair in their pricing and efficient. I was in a time crunch for my auto repair due to travel plans and Carlos made it happen. They really do put "U First!"Service: Body & Trim
-
March 2023 by Casey McGoun
U First did an amazing job fixing my vehicle after an accident! They made the process super easy and they were way faster than anyone else in the area. Would highly recommend to anyone! It was really clear to me that they take a lot of pride in their work; couldn't be any happier with the result.
-
March 2023 by Tom Neal
Very professional and helpful. Slight delay on the finish date but they were communicative and apologetic. The work itself looked great
-
February 2023 by Pietra Cunha Aguiar
I went here for collision repair, they had the best price by a couple hundred dollars from 4 other places I visited. They also had less waiting time. Carlos and his Wife were very helpful and honest and the service/work was great as my car turned out great, and looking brand new. Very satisfied and extremely recommended! Thanks again!Service: Auto body & trim replacement
