-
February 2024 by Michael E.
I get my propane here everytime I need to fill it. Highly recommend it than changing out your propane at a store since it's way cheaper Definitely takes some time getting help, but when I do get help, I get what I need. Have not personally rented a uhaul from this location
-
February 2024 by Jennifer Parker
Terrible experience at this location. First, I’ll admit I was late to my appt but that is because I thought I had a secured reservation. When I arrived there was no dolly available, no mobile check in, and my blankets were not ready and loaded. All of which I had reserved. Then, the lady was so rude to me behind the counter, stating “dolly’s are in high demand and not guaranteed.” My mover specifically asked for a dolly due to heavy furniture. Then she went on to try and text me links to sign onto the system but none went through. She actually asked to show her my phone like I was lying about not getting her texts. Bottom line - nothing worked liked it was supposed to at this location and the staff was so rude. When I called UHaul main number to file a complaint about the location, they also blamed me by stating I was late and dolly’s aren’t guaranteed. So I went back to my rental agreement - no where does it say “your reservation may be altered due to equipment not available.”This location is terrible. Go to the one right up the street on 35 - they are lovely!!!!
-
February 2024 by Sean Faalzada
Friendly staff, and great location
-
February 2024 by Charles Tantah
Bad service
-
February 2024 by Amro Bashtawe
Just one who is working I was waiting for like 45 min to get propane
-
January 2024 by Mason
Scam alert ?The manager will try to get you to cancel your mobile check in to screw over because the app is the only thing protecting you from them over charging you.
-
January 2024 by Corey Douglass
Amy was so helpful
-
December 2023 by Jake Glatting
The operator of the location falsified the mileage of the truck that I rented. I mentioned it on the spot. Took pictures and asked him to change it. He also took pictures and gave me his word that he would correct it before charging me. He didn't. I had to request an adjustment to the mileage after being charged the incorrect amount.This lack of integrity is disgusting, as it has happened more than once. I noticed on previous Yelp reviews, that others had this same problem. If it were up to me, this location should be audited and shut down. One accidental mistake is understandable and can happen to anyone, but this was a blatant disregard of upholding integrity of a contract.I will not use this location again and will be expressing this frustration on any media platform I can access.
-
December 2023 by Ryan Stewart
Had a very unprofessional exchange with Amy the manager. Was unknowingly charged fees without my consent for services I was not aware of or asked for. Avoid this location at any cost.
-
December 2023 by KC Sherman
Simone was on top of things helping three customers simultaneously and getting everyone on their way in a timely fashion. Appreciate her expertise and support.
-
November 2023 by Andres Barrientos
Great customer service but somehow they managed to fit 28.60 gallons on a 23 gallon propane tank. Idk if that’s possible, every other place I’ve refilled my 100lb propane tank only takes 23 gallons.
-
September 2023 by Katie Woodruff
This location is very well-stocked will all sorts of vehicles and trailers. Additionally, the retail space is clean and well-stocked with everything you need for a move. The main reason that I will use this location again and recommend it to others is the staff. All 4 employees I encountered were friendly and professional.
-
September 2023 by Dillon Owings
That was the worst costumer service experience I’ve ever had in my life… the front desk was sooo disorganized and seem to have no idea what they were doing.. then, Urkel (the manager) went on a massive power trip because I had a worn, but still valid and legible license. The next place I went laughed at this location for not expecting it… if you can avoid going there DO IT!!
-
September 2023 by Shubham Singh
Bad service here! they over-charged for fuel. Basically lied about the gas level initially and then made us fill the gas
-
July 2023 by Austin Zide
Ran into a difficult situation with online scheduling, but Paige was incredibly kind and helpful in finding a solution while also supporting other customers.Great customer service
