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June 2023 by Mark Groner
An absolutely horrible experience
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March 2023 by Hammond Hendrix
The U-Haul on Burnet Road fill up all of your propane bottles at a reasonable rate. I have also rented small trailers from them and there are never any hidden expenses.The people are always nice as well.
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December 2022 by Kai C
I reserved the wrong truck and they let me change to another one with a refund ?
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July 2022 by Aaron Muller
Gave away our uhaul reservation that we made weeks out. Employee/owner was rude and dismissive. The ones on Burnett and Lamar are great, try there.
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September 2021 by Eddie K
Don't be fooled by '$19.95' marketing pitch. With $10 insurance, naturally high gas cost & high 79 cents mile charge, you'll easily be paying triple or quadruple that sales pitch for a simple in-town moveKeep your money and borrow a truck or van from a friend or neighbor for a whole lot less
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June 2021 by Max Marion
said someone lost the keys of the uhaul we reserved and that he couldn't help. how'd the truck get there w/o the keys lol? I had to go somewhere else and was SOL
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June 2021 by Samuel Gallegos
Wish I could give less than a star rating. Man was unhelpful, we reserved a Van and he only had truck. Not real uhaul couldn’t do anything and offered no help. Then tried to charge more per mile... joke don’t go through them
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December 2019 by Zack Asia
Nathan was very friendly & professional. will rent again from this store
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September 2019 by Brian Turbeville
Thumbs up!
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July 2019 by Suzy French
Worst experience ever. The identity verification took almost an hour and the person on the chat line stopped responding and never informed me how to gain access to the truck. Customer service then hung up on me. Couldn't even use it!
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January 2019 by layan lyrics
Used their cars to move from Seattle to Austin , and the car F(450) was good and giving high performance the whole way .
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November 2018 by Lexi Knight
Don't waste your time with this place. Guy lied about the size of the U-Haul.. plus wanted to charge a dollar a mile.. heck no! Will wait til tomorrow to go to a real U-Haul.!
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August 2018 by Blake Simon
Not a real U-Haul location. Attendant was not helpful. They forgot to give us the dolly that we paid for. Overall it was a poor experience.
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June 2018 by Wei Sun
thanks
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July 2017 by Binwei Lin
stupid place, no one answers the phone
