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October 2023 by Makayla Mackie
Awful experience. I asked whoever was outside if they could please move their car since it was parked in front of the van I was renting and he said no and created a huge scene. He threatened to pull out a gun on me and shoot me and called me foul names told me to get off his property but still wouldn’t move his car. I called the place before returning the van to tell them what happened and nobody offered me and discount or even really an apology he said it’s not his problem. I’m not happy at all. Never going back to them.
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August 2023 by Shannon Grossman
Nothing to improve! Stan was excellent! Encouraging, helpful, and cares! Thank you! I’ll be back for sure!-Shannon.
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August 2023 by Corey Ray
Quick and easy pick up and drop-off. Stan was great!
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July 2023 by Johanna Park
Stan was THE BEST! He came out to help us and made the process go so smoothly! He was more worried about our safety than the late time, which really helped out our situation. I will definitely come to this spot for all of my U-Haul needs. Stan deserves the biggest raise because he is so good of a person and was super helpful for the whole process. We love Stan!!!
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July 2023 by Dani Park
Stan is the man. He helped us so much and saved us so much time! If I could leave a 10 star review, I would :)
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July 2023 by Kira Glander
Stan was great! Very friendly, knowledgable and helpful for my last minute rental. Easy process and overall positive experience. I will be back!
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May 2023 by Osamah Aamir
Stan was a very friendly and accomplished guy. Highly recommend this local business!
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April 2023 by Madeline Jensen
I had a really great experience here! Very kind and helpful—above and beyond helpful—service! I will definitely be a returning customer!
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December 2022 by Phillip Catterton
Fantastic customer service! Highly recommend!!!
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October 2022 by John Campione
Really great experience here. Love this location. They're super willing to go above and beyond. Stayed late on 10/7 and helped me get my "drive away today" set up when Uhaul was screwing around acting like Uhual. Thanks team!
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September 2021 by Susan Williford
U-Haul Neighborhood Dealer on Burnet Rd. was very easy to work with. Staff were friendly & efficient. They made the rental process very easy.
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June 2021 by Jered Walker
Very friendly and great customer service!
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March 2021 by LC Krolczyk
Fast service, Great customer service, friendly.
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March 2021 by Jose Diaz
Great service! The only problem I had was with billing. Was charged for equipment I did not get!
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February 2021 by B Sheff
I have used this specific uhaul 2 times in the last month for work purposes. The first time I was helped by a very kind woman. I wish I knew her name. Two stars because of her!The second time!!!!!! A different story. When I arrived to get my uhaul the woman got out of her car parked in front- I was a little hesitant to give her my credit card. The truck I reserved was not available or was not easy to get to so she had me take a smaller truck- which was fine BUT they charged me for the larger truck and a dolly which was not provided! Upon returning the truck a very rude older man came speeding into the “lot” in a red mustang honking and yelling that we needed to move the truck elsewhere. He was not friendly and when we arrived no one was there to assist us so we just parked in the spot that was open. After we left they tried to charge me an additional $25 for gas! Mind you they had already over charged me! There are plenty of uhaul distributors in the area , avoid this one!!
