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December 2023 by Lavoin Allison
Great job out and in.
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September 2023 by Micayla McMurray
NO BOXES. Save yourself a trip. Shady area and I felt unsafe.
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April 2023 by Harrison Downs
Would give zero stars if possible. The guy at the front counter was incredibly rude and inappropriate. I felt uncomfortable on so many levels just being in there, not to mention how unprofessional the service was.The guy clearly did not have a good idea of what he was doing and frequently took vape breaks during the registration process, telling us to “do it ourselves and let him know when we are done.”Also, the AC didn’t work on the truck.I would highly advise anyone to make the drive to a location farther away instead of wasting your time here. What a nightmare of an experience.
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December 2022 by Travis Barlow
Nice ??
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December 2022 by Steve Adams
Was overbooked as typical by UHaul on Rundberg and Lamar, Burnett took care of me and overall happy.
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July 2022 by David Villalobos Arredondo
Very unprofessional service, the bitter and irritable guy at the front desk was having a bad day or something. From the looks of it, after reading these reviews, it seems my case is not an isolated incident. I would give a negative star review but luckily for his business and livelihood it's not an option. I would absolutely not recommend this location to anyone! If the owner reads this review, which I doubt since his behavior remains unchanged, I urge you to please seek therapy or something to figure out what's going on with your life. Why are you so angry? AVOID THIS LOCATION!
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July 2022 by Stephen Niemeyer
Friendly, helpful people with whom I would do business again in a heartbeat.
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May 2022 by Jake F.
If I could give 0 stars I would. These brainless sent me to 6 SEPARATE LOCATIONS to pick up my trailer that they somehow managed to misplace? How the hell do you just not know where a trailer is? And then rude and unhelpful staff? It's honestly incredible, the obvious lack of brain cells at ALL of their locations. Disgusting.
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March 2022 by Yaddiel Lugo Rodriguez
The manager was very rude and did not even let me show him the reservation I had made, and closed two hours before the schedule
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November 2021 by Jose Martinez
Some issues, but was taken care of professionally
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October 2021 by Ben Cowles
Avoid. Rented a truck in April and the owner showed up about 15 minutes late. He was upset because people were lined up waiting for their rentals. Can you imagine being mad at your customers for showing up at the times they reserved?I checked in online and the uhaul website told me I needed to speak to the front desk, but the owner refused to help me. He said I needed to resolve it with uhual to get a combination for the lockbox (despite what I told him). So I spent another half hour (of rental time I paid for) on the phone with uhaul, who eventually called him and made him attend to me.
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August 2021 by Mike Shaw
Terrible service. The owner is short spoken and rude. I selected counter service, entered all of my information for him but when I arrived he said he was leaving. I hope you get your rental license revoked. Maybe if you can’t handle customer service you shouldn’t be in this buisiness.
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July 2021 by Michael S.
I signed up for counter service with my truck rental and the owner came out and told me I would have to do self check in because she was about to leave. It was very short and very rude I will never be using this U-Haul again I ended up canceling my reservation.
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July 2021 by MICHAEL SHIELDS
I love uhual
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July 2021 by gunslnger82 of Gilead
Very professional and informative.
