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September 2023 by C B.
U-Pack made a small move from Austin to CA so easy and affordable. I also appreciated their FAQs that provided insights into their competitors billing. They were right so I changed to U-Pack. Communication was easy. There were no additional charges just the flat rate they quoted. I highly recommend. I have a small move from Vegas to CA and I will use them again.
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September 2023 by Katherine Howington
UPak was the best decision I made. Their customer service is outstanding. They explained the differences between the truck and container. They were with me every step of the way. I used the containers which is perfect for a studio Apt. The price was great. They put the Ease in moving across the states. I highly recommend using UPak.
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August 2023 by Ben Somekh
UPack has been amazing from my move of 2-bedroom apartment from Memphis to Austin. Honestly everything worked perfect. The price was right (1200 for 1 relocube), the software where I put all the info and tracked my stuff was actually impressive, the drivers were super friendly and helpful and lots more. Already recommended it to a friend of mine
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June 2023 by Sue Ginsburg
I love UPack! They were responsive, led meevery step of the way with what to expect and what to do, were helpful and accommodating as needed. Getting pricing online without having 10 phone calls made it easy and they made it easy the whole process. I have told everyone I know who's moving about U Pack and highly recommend them. Great service, great value, great job!!!
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May 2023 by Pedro H Gonzalez H
Best price and very straight forward. No surprises. Process is seamless and everything is easy to handle through their web portal! Definitely recommend this service!
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April 2023 by Tiffany Thai
I moved from Michigan to Texas and I am so so happy I found U-Pack. U-Pack was absolutely reasonable and was very easy to schedule with my cross country move and move in date. I would 10/10 recommend U-Pack to anyone!
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April 2023 by Sathya Vanam
U-Pack is the best when it comes to moving. They make the process of moving hassle free.
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February 2023 by Rylie Borstelman
Just made a huge move half way across the country! I was very happy with U-Pack, I feel like what we paid for was worth the money. There were no hidden fees or surprises. Anytime I had a question or concern I was able to call and get through to an actual person and not just a robot which was very nice! They were always able to answer any questions I had and were very good at communicating. The drivers who picked up and delivered our trailer were professional, honest and polite. They worked with us to get our trailer exactly where we wanted it at both places. Thank you U-Pack, you guys rock! 10/10 recommend them for any moving needs!
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January 2023 by Kiaya S.
I used Upack to move from San Diego back on home to ATX! I have literally 0 complaints. Not only did my stuff arrive earlier than expected but absolutely nothing was broken and the customer service was off the charts! I got 10 feet of the trailer so I was nervous but it ended up costing less than a simple uhaul! Super easy to unload as well! I will be using them for my next move and probs every Long distance move after that! 10/10
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January 2023 by Georgia Nnabuihe
The best experience! UPack was awesome and affordable and I will be using them the next time I have to move. Thank you so much for caring and making this move super easy and affordable for me and my husband. We moved from North Carolina to Texas. Still unpacking:-).
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December 2022 by Mercy
The best experience! UPack was awesome and affordable and I will be using them the next time I have to move. Thank you so much for caring and making this move super easy and affordable for me and my husband. We moved from North Carolina to Texas. Still unpacking:-).
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November 2022 by Rene' Montalvo
Ref#550096912 This is the second time we’ve used them. They are fast response ,dependable and reliable and reasonable. Took the worry out of long distance moving. If we ever have to move again, will definitely use them.
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October 2022 by Christina Karras
From the start of the moving process with UPack to the end was the easiest move and best company to work with. Highly recommend to use UPack
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October 2022 by Carolyn Riddle
They were on time picking up the relocubes, delivered them a day before they promised, and picked up the cubes in a timely manner when they were empty. Everything arrived in good shape. Pleasant helpful staff.
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August 2022 by JC Substack
1/ It is stunning that a company that does moving has absolutely no customer service over the weekend no after hours. I had an emergency and I was told there is no way to get ahold of them. The emergency had to do with a miscommunication on their end. A customer associate told me that I can go to the location to load my stuff anytime before dark. That sounded strange. Turns out to be wrong. So I got stuck and that cost me money and time.2/ Another problem is that my stuff arrived to destination and I was not notified in any way of this. Been having to check continuously on their website.3/ There should be no reason why I cannot pick up my stuff on a weekend. But if your stuff arrives after hours on Friday, there is no way to reach them to get a permission to offload.The 2 star is because they are cheaper alternative
