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December 2023 by Nancy S.
This company does great work and is dependable. I take them any smartphone I may have.
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November 2023 by Dave S.
Scheduled appointment for the 2406 West Parmer Lane location. I received 2 reminders of my appointment for that store location. When I arrived the notice on their door said the location was closed for renovation. UBreakiFix not on my list for well run companies. I will try anyone else.
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September 2023 by Forrest Unterbrink
Had water in my Samsung S21 Ultra. The repair was affordable and completed in a timely manner. Highly recommend ?
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September 2023 by Angelica Prindle
They were great! Even had my phone ready for pick up a couple of hours prior to the time quoted when I dropped it off. The price was very reasonable and the staff were friendly. I will use them again if I have repair needs in the future.
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August 2023 by J R
Did a great job in a timely manner!I brought in my Google Pixel 6 Pro with a shattered screen and had major issues with touch responsiveness, and got my screen replaced same day.Other stores were a bit pricey(I assume because I have a Google pixel), or didn't operate on Google Pixels, but this place had the part and stock and wrapped up the repair 5pm after I had dropped it off at 10am despite saying they were busy.Very happy with the service, repair, and quality. Customer service was great and they gave me an update when it was finished. Very happy with the fix, the screen is just like new!
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August 2023 by Gus Sanchez
Great customer service from Joaquin! I have a Samsung Galaxy Z Flip 3 that needed its screen protector replaced. With an employee having resigned a day before, Joaquin still found a way to keep my appointment and resolve my issue.
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July 2023 by Amber Walker
The representative in the store was utterly rude and dismissive. I made an appointment online for repair of my Samsung Galaxy Watch, which specified exactly what product I was bringing in and when I came in for my appointment, the guy sauntered in from the back, grabbed my watch, took it back and came back saying "this isn't even on our pricing sheet", handed it back and said nothing else. If I could give negative stars I would.
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July 2023 by John Traywick
Dropped my phone off at 10 am got it back at 4 pm. Friendly service !!!! Taking roommates phone today cause her screen is cracked. Sure beat buying a new phone.
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June 2023 by M Charlotte Canales
took a while for paperwork to get approved I had to submit it 3 times after that process everything went quickly and I was very happy with the repairs
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June 2023 by Jose Rene Trevino
They like to waste your time. Set up an appointment. Confirmed appointment. Showed up, no one was there, doors locked. Called the hotline and they couldn't say why no one was answering. I tried to ask if they could fix the model I had, they said to go to the store and they would tell me. When I went to a different location, they asked what model I had and said they couldn't get the parts. Didn't even look at the device.Don't waste your time with the company
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May 2023 by Alex West
Called in to ask about same-day phone repair and they told me “yes we will have your screen repaired in around one hour. When I got there they said it wouldn’t be until the next day at the earliest. Another potential customer in line in front of me had the same issue. 10/10 would not recommend.
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May 2023 by Alan F.
My phone went dark. The screen went dark, that is.I called several repair shops, and no one could help me.I Googled UBreakiFix locations. I came across this establishment. Although they were backed up with orders, the nice employee accepted my need and allowed me to bring in my phone.My phone was repaired within a couple of hours.Although the total cost was $324, I accepted the cost due to needing my phone. It's so sad that I was dependent on my phone working; like I couldn't function without it. I gave this establishment 5 stars because they repaired my phone where others couldn't.If I ever have another phone problem, I'll definitely return to their shop.
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May 2023 by fhhfgj
Excellent customer service! My phone had a bad mic. The young man did some tests to see if it was software but the problem was hardware. He helped wipe my phone if personal data and said it needs to go back to the dealer. Very quick and knowledgeable and pleasant experience. Thank you fir your help today!
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April 2023 by Erik Shoe
I brought my pixel 4a to have a bulging battery replaced, but instead, they broke my phone screen instead. At least they didn't charge me for breaking my phone. You're better off just taking your phone apart yourself.
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April 2023 by Holly Howard
These guys are absolutely awesome! They helped me with a broken hinge and busted screen on a flip 4. I thought it was a lost cause, but they made it like new again.
