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February 2024 by Claudia Jimenez
Excellent costumer service! I highly recommend this location!
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January 2024 by Christian Long
An absolute joke of an institution. I haven’t been able to log in to my account for months, I never hear anything back, but watch me get a ‘very concerned’ phone call from them because of this review.
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December 2023 by Rosney Portales
They are extremely slow in service
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October 2023 by Robert Lee Osborne
I would like to thank UFCU for helping rebuild my credit with the Credit Builder loan. Highly recommend you go see them at the Southpark Meadows branch and speak to Annie Harrison. Best banking experience ever! P.S. my credit score went from 4something to 650 in the last 11 months
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August 2023 by Shane Keefe
Came in to apply for an auto loan. These guys collected the minimal information they needed and ran a hard inquiry against my credit. Trying to get a hold of the loan officer was almost impossible. The number they gave me went directly to voicemail. I tried to check the status of the loan and another person had told me it was denied because I didn't provide any of the necessary information for the under writer. I called and specifically asked if they needed any more information from me, things like bank statements, deposits etc. They said it wasn't necessary and we'll see what happens. Well, I got denied because these guys never collected the necessary documents to run a proper application even though I called, asked and followed up. This branch is pretty unprofessional and I'd suggest going elsewhere for proper banking services.
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July 2023 by Nabil Zeidan
The visit went on smoothly. The transaction was carried out expeditiously. The associate was courteous and professional.
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June 2023 by Daniela Scillieri
The employed at UFCU are always pleasant and helpful. I’ve visited several throughout Austin since I’ve moved a lot, and it’s always the same. The hiring folks at these branches really know what they’re doing. They even lived on my puppy when I brought him in once and gave me lots of helpful tips for a new fur mom.
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June 2023 by Alayna Vera-Gonzalez
Regardless of how i appear & feel the staff (Annie specifically) will make themselves approachable and interactable. Which makes it a more comfortable space to ask questions and get more involved in other aspects of services offered. Thanks.
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June 2023 by Michelle Ferrari
Person help me to set up open bank account and she helped me a lot! It is worth. Thank you
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June 2023 by Paula Taylor
ATM worked perfectly. Only thing I'd like to see is more options on how I want my money - how many 5, 10, 20, 50, 100 bills. But I guess the easiest if I want that is to go to the Brodie Branch and talk to a teller. But I love having an ATM close to me so I don't have to drive to Brodie Branch!
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May 2023 by Adam
Overall good experience. Would of been 5 stars except that I pulled up to atm and it said basically that it was out of order so had to go to a different line. In the future maybe some kind of sign saying out of order, temporarily down, or just turning off the ATM light for the lane that's out of order
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May 2023 by Connie Tedder
I enjoy the convenience of your drive up ATM. It’s quick and easy. You get to the ATM machine and drive off with your withdrawalSimple as that!.
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May 2023 by Arthur Gonzales
I'm a felon with tattoos and when I walk in I feel like I'm treated just as everyone else is. It's easy and comfortable everything and that's most appreciated.
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May 2023 by Eileen Drake
Loved my experience at this location. Branch partners were very friendly and highly competent.
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April 2023 by Jennifer Padden
The employee inside walked me through how to deposit coins and complete my successful deposit in the cashless site. Good thing he was there!