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March 2024 by Lynden Scott
The associates are so helpful here! I had multiple people come up to me offering help finding items. I am makeup clueless and they helped me find the perfect colors! Y'all are the best, I will be back <3
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March 2024 by Samantha Martin
I had the stylist Bella and she was amazing she fixed my crazy hair color and my hair never felt more healthier. She cared for my hair as if it was her own! Thank you Bella
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February 2024 by Madison Nasenbeny
I had a HORRIBLE salon experience with naveah where the cut was not at all what I asked for. I left with a choppy and uneven cut minus all of the layers I asked for. When I went in to have it fixed I was met with two stylists who tried their best to fix it but told me the only real solution was to “hide it until it grows out”. After talking about how horrible the cut was and how it never should have happened, 1 asked the other who did it and the other just gave her a look and she knew exactly who did it WITHOUT EVEN EXCHANGING WORDS. That tells me it was not the first instance of her messing up drastically. Then a manager was suppose to call me and never did so I called them and was put on hold for 20 min with no answer. I called back a few hours later and the manager tried to gaslight and lie saying she did call and I was wrong even though I have no missed calls or the voicemail she apparently left. The salon manager Francis was SO RUDE and offered no solutions. She was extremely sassy and said she didn’t need to listen to me and repeatedly insinuated that I was lying about the entire situation. I will NEVER be back to this salon and plan to tell everyone else to stay away.
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February 2024 by Maripaz LlanosX
The ladies are very friendly
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February 2024 by Ricardo Barrientos
Excellent store to find everything you need for your Skincare and other beauty items!
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February 2024 by A W
Worst customer service I've ever encountered, both in store and online. I am appalled by their complete lack of effort to do right by the customer. I've been a loyal (platinum member) Ulta customer for years, and am now taking my ample business to a place that will treat me right (Hi Sephora!). My tip to Ulta? Work on your customer retention department/policies. Bye!
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February 2024 by Amanda Ruiz
I recently got a haircut at this location and Bella was my stylist. Bella is very nice and makes you feel comfortable, she greets you with a smile and makes you feel like family not only that but she is very experienced and always gets my hair cut right. Thank you Bella for delivering a flawless haircut.
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February 2024 by Faria Chowdhury
I am not happy with the hair. I specifically showed her what I wanted but Darlene didn’t listen. She was like your hair will damage and all. And my hair turns out to be three different colors and she did the inside part of the hair but didn’t color the outside. She was so rough with my hair and put so much heat when blow drying my hair. She was taking care of another customer at the same time as me and was being ignored. It was a total waste of money and time.
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February 2024 by Jazmine Cantu
Yesterday night I went in there and they were 20 min about to close and there was an employee there named Claudia. She was so kind and helpful. I had been using the same foundation for 5years and they changed their formula and I was so frustrated with the bare minerals company but she handled my situation so professionally. She helped match me and I walked out feeling so relieved.
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February 2024 by Jacky Perez
It would be nice to walk in and not get stank faces everywhere you turn. Not one employee came up and offered their help but instead one of their male employees gave me a disgusted face as I moved on to another isle. Also when I went to pay..the lady upfront had a nasty attitude. Definitely go to another location ????
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January 2024 by L. B. Brinegar
Love the Southpark Meadows location. I can locate what I need quickly and easily and get on with my day
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January 2024 by AutoMotivate
First time going to Ulta for myself instead of going for my wifes needs. Javier was exceptionally nice and really helped me out in trying to find out the right product and care routine for my crazy hair. Thank you Javier! (hopefully I spelled his name correctly)
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January 2024 by Doris Suarez
Find what you need for makeup
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December 2023 by stephanie mendoza
Terrible customer service! I presented my gift card to the cashier, Oscar and assumed he scanned it and asked if he would throw it away. After looking at my receipt at home the gift card wasn’t applied to my purchase. I called and spoke with a manager, there was nothing she could do about it since I didn’t have the gift receipt from the person who purchased it. She then said that I was accusing her cashiers of stealing my gift card!! I will NEVER shop at this location again
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December 2023 by Fela Hicks
Cashiers working tonight are lazy, so quick to say they don’t have item than to check. I found two of the items I had been told they no longer had! This is exactly why I don’t shop at this location often and much rather go to Sunset Valley location. They also give you incorrect info in regards to cost of item. They need better training, starting with customer service skills!!!!
