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February 2024 by Laura Skowronski Nattam
I live in South Austin and my neighborhood has those community mailboxes. Just today I received 3 letters each belonging to 3 different addresses. At least a couple dozen times per year I have to deliver my neighbors' mail to them from my mailbox. USPS HR forgot to send me my paperwork, I should have a paycheck at this point, right? (Since I'm apparently doing the work.)
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February 2024 by Cammie Torres
They are THIEVES, disguised as Federal Employees working at this establishment!!! There has been a problem in my neighborhood, with theft from mail boxes. So it is now my practice, to physically deliver my mail to the Mockingbird Station, near my home. On the 16th of June 2020, I PHYSICALLY DELIVERED, two envelopes inside; and double checked to ensure the cards dropped into the mail bin. One of the cards was intercepted, by a FEDERAL EMPLOYEE and the Cheddars gift card, was no longer inside when it reached its final destination. I am not happy, may this in visual be sent to a FEDERAL Prison, for their crimes; sure this isn't the 1st instance. You haven't heard the last of me ?.
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February 2024 by pamela c
I used the drive up mail box to drop off my letter. It is convenient and great that there is a pull-off driveway to the box so that you're not on the main road and traffic, and you can pull right back onto the main street. The mail pick-up time is 5:30 pm.
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February 2024 by Jo Penninger
Very fast, friendly, and helpful service! Justin was very kind and professional
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February 2024 by Wesley C
Great staff, they just need more workers at this location. Wait times are consistently getting way out of hand.
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January 2024 by Jaxon Gluck
Consistent delivery. Staff is very helpful when it comes to finding lost mail.My neighborhood's cluster box was vandalized and my package was held at the post office instead of being left in the broken and insecure box. All I had to do was come pick it up
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January 2024 by Ashley Nesseler
Staff here are always very helpful, friendly, and efficient!
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January 2024 by Cheryl Cornett
This review is for a postal carrier at this location named Stan. He deserves more than 5 stars. He is efficient, he is friendly, and we are blessed to have him delivering our mail.
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January 2024 by James Gibson
Really friendly team here -- great help mailing a package overseas and no issues.
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December 2023 by Caleb Kloesel
There is a postal carrier here by the name of WHITTNEY OBY. She has been reported for over a year due to criminal activity, poor work ethic, and misdelivering mail for hundreds of residents. She illegally tampers with mail in retaliation to tenant complaints. She also throws around the race card and minimizes real racism. Disgraceful and pathetic women.
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December 2023 by Thomas B
Even though you can tell things are hectic, it felt like the one of the employees behind the dutch door (i wish i caught her name) really made a mindful effort the find my package which i accidently mailed to my old apartment. She wrote herself a hand written reminder and then texted me when it was found the next day, i think from a personal number.This is no longer my local post office, but it was from 2008-2018 and whenever i had to go there for something i never had a problem. I'm just saying bc the reviews are so bad.
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December 2023 by Siva sandeep
Have been coming to the mocking bird usps for the past 5 years, they are one the better ones. Always had good customer service.
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December 2023 by Jon Ratcliff
Kiosk always down
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December 2023 by Christopher Chamberland
I went to get the keys to my mailbox, for whatever reason, the houses don't have mailboxes. They gave me the keys but didn't tell me where my mailbox is, and told me to call a number. The employee was also extremely rude, and seemed like she didn't want to answer any of my questions. It's been 2 weeks, I've been calling every day and still I don't know where my mailbox is. I'm over 2 weeks behind on my mail!!! and these clowns won't answer the phone or tell me where my mailbox is. This is absolute insanity, the worst service from USPS I have ever seen.
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November 2023 by William Smith
If screwing with the us mail is a federal offense all these people should be in jail. US Post Office Mockingbird Station Manchaca (yes, that’s the way I want to spell it)Edit:since this review they seem to be making a better effort. Will know come Christmas time if they only have one clerk and 57 customers in line out to the street as usual. Oct2023
