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December 2023 by Carlos
Joseph’s goal is to exceed his customers expectations- and wow did he ever!! He was patient while we had 3 appointments to review stones. He was diligent to help us find the right stone and he was excellent in helping my fiancé build her dream ring. He also did this while working with a very tight turn around time!! My fiancé is thrilled with her ring and there’s no one else I’d recommend other than Joseph!
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December 2023 by Litza Al-Abdullah DMD
Joseph and Malcolm have delivered incredible value, customer service, and care. After seeing my ring and hearing our testimony, we have had friends and family also go to them, because they are like no other. If you’re looking for quality and delightful people to work with, this is your place.
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November 2023 by Michael
Joseph helped us to design a custom engagement ring. Throughout the process. Joseph helped to answer all of our questions and wisely guided us towards a ring which exactly matched the aesthetic we were hoping for and towards a ring which would last for decades due to the design and structural integrity of the ring. Upon receiving the ring, I immediately recognized that the ring was exactly what we had asked for and I knew that my future fiance would absolutely love it. After proposing yesterday, my fiance could not stop looking at the ring and was so so happy with how it looked! I would highly recommend working with Joseph!
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September 2023 by Christina Hungria
Fantastic experience from start to finish! We first visited Villareal 6 years ago. My engagement ring was bought through another jeweler and we experienced some sizing issues. Unfortunately, because it was an infinity ring, changing the size was no small feat. Despite having purchased our ring through another jeweler, Villareal gave us exceptional service and fixed the problem created by someone else.Fast forward 6 years later, I wanted a custom ring made. Remembering the exceptional service we received when we first visited this shop, we decided to start here. Again, the service and quality of the design and products was such a wonderful experience. He listened very intently on everything I shared in terms of what design I wanted. Very politely, he suggested alterations that would best present and protect the stones to be put in the new ring. The final product is literally as gorgeous as I imagined it would be.Without hesitation I recommend Villareal - Diamonds and Fine Jewelry!!!
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August 2023 by Jill Herring
Joseph at Villarreal Jewelers was wonderful at helping me evaluate my mothers-in-laws estate jewelry. He was very thorough and took the time to explain the different types of medals/stones of each piece and their value. He was attentive, patient, and extremely knowledgeable. I will for sure be recommending him to family and friends!
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June 2023 by Isaac De La Cruz
I unknowingly stumble upon a magnificent jeweler. Joseph was extremely welcoming upon arrival. And although I did not make a purchase my first visit, he took the time to assist me with all me needs and answer all my questions as if I was a long time customer. This Jewel cares about the satisfaction and happiness of all his clients and prospective clients.
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June 2023 by Amanda H.
This was my second custom ring from Villarreals! My first was my wedding band 18 years ago that came out perfect. The 2nd was recent and a memorial ring in honor of both my parents. I had lab created diamonds made from another company. Working with Joseph and Malcom on the setting was awesome. I had a unique vision in mind (antlers) and it was done beautifully! Malcom was very easy to work with when a rendering didn't look quite right. He really got the beauty and curves of the antler I wanted the ring to resemble. The bead blasting done for the finish on the white gold looked amazing. The diamonds really contrast well with it and the detail!!! Wow, the DETAIL! My memorial ring is lovely, unique and a little barbaric just like both my parents. I love looking at it! If you need a custom piece done or you just want to check out the amazing gems and settings they have, make an appointment with Villarreal Jewelers!
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May 2023 by Frank Alvarez
We recently made an appointment to meet with Joseph to inquire about purchasing an engagement ring. We were very impressed on how he took the time to educate us on how diamonds are graded. Joseph was very patient with us and ensured that we understood the grading rating process. We then visited other well known Jewelers in town and realized that the information learned to be very valuable when shopping for a diamond. Some of the employees in these shops lacked the education about the rating system and were not able to clearly explain or answer our questions about the diamonds were looked at. We also realized that Joseph was providing a quality product at a great price. As a result of this, we ended up purchasing from Villarreal Jewelry and will keep him in mind when making future purchases.
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May 2023 by Ryan Franco
Joseph was very helpful through the whole process from selecting the right stone, setting, and overall ring design. I didn't feel like he was trying to upsell me anything or push me in one direction, he just gave me all the facts and helped me come to an informed decision. I was not in Austin for the design portion but Joseph was still able to walk me thought the process over the phone and emails. I would definitely recommend.
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May 2023 by Linda Castro
Joseph went above and beyond to provide excellent professional service. After giving him an idea of what kind of ring we were looking for, he knew exactly what I would absolutely LOVE!Don’t waste your time going to those common jewelry stores. Villarreal Diamonds and Fine Jewelry is the place you need to go to first. You definitely will be more than satisfied and, will be so happy you did! Thank you Joseph for making this occasion a very special time for us! God bless you!
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May 2023 by Larry A.
Villarreal Jewelers his the only place I would recommend to anyone looking for engagement rings, wedding rings, or just fine jewelry.From the moment I reached out and shared what I was looking for in an engagement ring for my now wife he was attentative, kind and never felt pushy. He focused more on making sure he understood what I was looking for than making the sale. Not only that but he was able to turnaround my ask in a very tight timeframe.They are the only jewelers for me!
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May 2023 by Bo Ra Kim
I researched almost all jewelry shops across Austin as well as online shops. They all said they were the best, but I couldn't be satisfied. Finally, I met Joseph, and he's the really reliable Jeweler I've been looking for.1. He found the best design. I was a bit picky, but Joseph did his best to find the design I wanted. His new products ranged from designs I've never seen before to designs that are very classic. I found a satisfactory design, and besides, Joseph modified the design exactly as I wanted.2. Joseph is a very reliable person. He has worked in this field for a long time, and he is very proud of his store. I believed he wouldn't do anything to damage his store's reputation. Joseph responds to the customer himself from beginning to end. I didn't feel this sense of responsibility and pride from the staff at other stores.3. It's a reasonable price. I researched all the online and offline stores, and Joseph offered me the most reasonable price. Since he has a factory, he saved me money and did his best to buy a diamond ring at a good price.I think I'm lucky in my life to know this jewelry shop with good prices, quality, and service. I am happy every day looking at my perfect ring. I highly recommend this store to my family and friend, and if I buy another ring in the future, I will go directly to this store without hesitation.
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April 2023 by David Bell
Joseph recently guided me through the process of creating a custom engagement ring for my fiancée. He was incredibly patient and thoughtful throughout the process, gently guiding me toward what was workable given my design and demonstrating a deep knowledge of the craft.The final product is gorgeous, and my fiancée and I are both thrilled! The entire experience was a pleasure, and I would highly recommend Joseph to anyone who is looking to create custom jewelry in Austin or anywhere else!
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April 2023 by Valerie M.
Got my ring cleaned here and Joseph was so friendly and kind! He checked for loose stones, checked that my prongs had enough metal on them, and got my ring sparkling clean in a matter of minutes. He also mentioned that he specializes in reworking jewelry into a new design and mentioned that a lot of people do this with inherited pieces that aren't quite to their taste. Joseph is greatly experienced and takes pride in his work and I'll definitely be coming back here when I need jewelry to be redone. Highly recommend working with Villarreal!
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March 2023 by Eduardo Campos
I recently had the pleasure of working with Joseph Villarreal to craft a unique and beautiful oval-shaped engagement ring for my fiancée. From start to finish, the experience was flawless and I couldn't be happier with the final result.Joseph was incredibly patient and attentive during my initial consultation. He listened carefully to my preferences and asked thoughtful questions to ensure he had a clear understanding of what I was looking for. He also took the time to explain different options and materials to me so I could make an informed decision.Once we had decided on the design, Joseph went above and beyond to make sure everything was perfect. He kept me updated throughout the entire process, sending me pictures and updates at every step. He made adjustments based on my feedback to make sure the final product was exactly what I wanted.When I received the engagement ring I was absolutely thrilled. The craftsmanship was impeccable and the attention to detail was outstanding. It looked even better than I had imagined and my fiancée loved it! She received so many compliments on the ring when I proposed.Joseph's professionalism, expertise, and commitment to quality are truly second to none.My fiancée and I are coming back to design our wedding bands with him. I highly recommend scheduling time to talk with Joseph for any special piece of jewelry.
