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October 2025 by Jen Garcia
don’t shop here
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October 2025 by David Poche
Staff was VERY rude! I have given this place multiple chances. But it’s clearly not gonna get any better
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October 2025 by ABJ
Jordan is absolutely amazing! He went above and beyond to help us in the photo center and was just as wonderful at the cashier, even helped a stocker with product placement. He was on a roll making sure every single customer got exactly what they needed, all with a positive and helpful attitude. His professionalism, patience, and energy truly made the experience stand out. Jordan is a rock star and a perfect example of excellent customer service. Walgreens is lucky to have him!
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October 2025 by Evie
Pharmacy staff are awesome but the pharmacist is hardly on duty, today, Friday, the pharmacy wasn't open.
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October 2025 by Steven Chen
Kind pharmacist, quick flu shots
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August 2025 by Loki Loki
Zero stars needs to be an option for stores like this one. Coolers/Freezers NEVER work always smell of mold.. Worst Pharmacy in Austin without a doubt, all ways out of stock, take over a week to fill scripts. Lazy, slow, undriven workers who do not care about you or your time, certainly not their job. Highest turnover rate I have ever seen. Stay away at all costs.. absolutely embarrassing. Hopefully store closes soon completely USELESS location.
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July 2025 by Terrence Hines
Great store
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June 2025 by Abhishek Kunal
Horrible Photo Booth
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May 2025 by Richard Lynn
Pharmacy drive thru speaker is ridiculously difficult to understand. I am somewhat hard of hearing anyway so it might not be problematic for someone else, although my wife could barely understand the person inside. Mutually frustrating for both me and for the clerk. Fortunately an extended conversation was not necessary. If it had been i would have had to go inside face to face.
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May 2025 by CHRISTINA JOHNSON-GATES
Rude. Customer service lacks.
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April 2025 by Joshua Lee
Very poor experience with the pharmacy. Technician was clearly inexperienced and rude. Understaffed, but there were 3 pharmacists casually gossiping, leaving customers unattended both in the booth and drive through. Very unprofessional and lacking in urgency and patient care.
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March 2025 by Kaushal Patel
Went to be store to purchase some meds and a bought a toy for my son. The cashier at the pharmacy did not no know how to ring up the coupon for the med, or correct price for the toy. She asked me to make two separate purchases instead asking manager for help to adjust the price. The manager finally came over after I went to front and got someone...she asked the cashier to adjust the price with override..yet she charged wrong amount to my card anyways. When I looked at receipt she has not adjusted as asked by manager and I had to go to photo area a see the manager again to get a 5 dollar adjustment from 15 down to 10 refunded. This Walgreens needs some betteer customer service and training in how to manage situations correctly while not causing the customer to have to double and triple check everything.
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February 2025 by Prakash Patel
They never have your script ready and say there is a problem filling the script. They never answer the phone and if they do, they immediately hang up. I called when I was at the braker location to see why it takes so long to answer. It was because the phone keeps ringing and they ignored it.
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January 2025 by B Morales
Jari made sure I had all the information I needed before I left. She definitely makes this pharmacy stand out from the others with her kindness.
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January 2025 by Paul Whitman
Not sure what has happened to this location. This use to be a great location but not anymore. It’s painful to get in and out of here anymore.
