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November 2023 by Allie Gillard
TWO MONTHS LATER: Ann has again refused to fill my RX, even tho they have been approved by my insurance. She seems to think she’s a doctor and can change meds as she sees fit. She also hung up on me again, after I told her my medications had been approved.Worst pharmacy ever, mostly due to the rude and unprofessional pharmacist Ann Russell. Insisted on calling me baby twice and when I asked her not to, she told me to “listen up, lady”. Called Walgreens to complain but no one bothered to call me back so I guess this is just par for the course. When the pharmacy makes a mistake then tries to gaslight you into thinking it was your fault, it’s time to find a new pharmacy. They have certainly earned their rating.
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November 2023 by Allie G.
Ann the pharmacist is about as rude and as dumb as they come. Not only that, she's arrogant enough to think it's her decision what medications patients can take. She has on more than one occasion refused to fill my RX, and twice has hung up on me. Her attitude and behavior are completely unacceptable and not caring or empathetic towards patients. She's the entire reason I am changing my pharmacy and never using Walgreens again, especially this location. What a child she is.
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September 2023 by Allie Hughes
Worst pharmacy ever, mostly due to the rude and unprofessional pharmacist Ann Russell. Insisted on calling me baby twice and when I asked her not to, she told me to “listen up, lady”. Called Walgreens to complain but no one bothered to call me back so I guess this is just par for the course. When the pharmacy makes a mistake then tries to gaslight you into thinking it was your fault, it’s time to find a new pharmacy. They have certainly earned their rating.
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April 2023 by Barbara Bradley
Absolutely worst experience trying to get a COVID and Flu test. Arrived early for apt had to come inside then go through drive through then come back inside after results to complete test! Crazy and takes way to long!
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April 2023 by Mary Reily
Staff provided extraordinary customer service!!
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April 2023 by Derrick N.
This place is a f***ing joke! They lied to me about my prescriptions only gave me 26 and told me to come back for the remaining 4. (This is a medicine I cannot go without) The bitchy pharmacist working that day yelled from back behind the counter and told me I don't have to fill it. I will write a negative review every week until they right their wrong! DO NOT GO HERE!
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February 2023 by InC Reece
Haley was great in assistance with my shopping. Great customer service as always
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November 2022 by Michael McLeod
It's Walgreens..basic health and beauty products. Emergency candy and grocery
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October 2022 by Sergio Schuler
Don’t get a PCR test here. Went for a PCR test, 108 hours later (4.5 days) and no results. These should be ready in 48 hours or less. Healthcare services just want to take your money, could care less on providing a decent service.
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September 2022 by Francisco Velazquez
Pharmacy can be good some times or really really bad other times. I waited 40 mins, then they told me I had to wait another 30 minutes, so they can work on my prescription. Every person in line should be treated the same way they arrive. First in first out. Period.
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September 2022 by Mike D.
Truly one of the worst pharmacies I have ever used. My insurance company forces me to use them. Otherwise, I would avoid like the plague. Slow service, lack of stock, terrible refill policies, the list is endless. Avoid this pharmacy unless you are forced to use it.
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August 2022 by Matt R.
Waited an hour today behind 2 cars while trying to pick up a prescription. Sat at the window for another 15 minutes before anyone came to the window. Meanwhile 3 people inside got their prescriptions. Once they finally came to the window, it took about 2 minutes for my prescriptions to be ready. Also, I constantly get spammed with emails,phone calls and texts about my prescriptions and then when I go to pick up they often tell me that the prescription is delayed due to insurance reasons. Why does this happen so often? It's the same insurance, nothing has changed...
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August 2022 by David W.
They say stupid is as stupid does and the workers at the pharmacy at this location sure are stupid. Got there at 1:28 pm and waited in line while they served one person ahead of me and one person at the drive-in window. When it came to my turn the stupid young lady tells me their closed for lunch break. Now I don't want to take anyone away from their lunch break, but how much effort would it have been to serve me and then take the lunch break. There were no other customers waiting. Another example of a stupid employee who obviously works for a stupid boss that values rules over customer satisfaction. I'm moving all my business to HEB which is just a close given the poor customer service I just received. Judging by the other one star comments, I'm not alone in my criticism here. Clearly no one is looking at these reviews as this pharmacy and its employees are poorly managed. I expected more from a national player like Walgreens. I guess that makes me stupid for expecting that and being a customer for more than 10 years. Bye bye Walgreens!
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July 2022 by Hooman Jarollahi
Disrespectful and lazy pharmacy staff. Denied my vaccine request with a previous online booking due to "not having sufficient documents in the system and that they have other things to do" although the branch 5 mins away accepted my request respectfully.
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July 2022 by Jonathan Houssian
Jack in the pharmacy remembers my name. They don’t have everything right every time, but they will do whatever is necessary to get it right. In challenging times for staffing, they are doing great!