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August 2023 by Paul
Perhaps the most patronizing and least helpful staff in the pharmacy. To be fair it's hit or miss, some have been great. They're just eclipsed by the negatives. Pick your medicine up within 10 days, even if you're on vacation, because they're going to restock it and not credit you the refill.
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March 2023 by Celeste R.
This was my first shopping experience in my new neighborhood. They open fairly early. I got good customer service and was in and out quickly with a few paper products and trash bags. Got signed up for the rewards thing they do. Easy peasy lemon squeezy.They actually have a surprisingly good coffee selection. Store is clean, well lit and there is easy access and free parking. Employees were friendly and helpful.
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February 2023 by Heather B.
I really like this nice neighborhood Walgreens. I was greeted when I walked in and was happily surprised to see a check-out counter in the cosmetic department. Even a lot of larger and visible stores lack that. It's terrific!The pharmacy has 3 windows plus a separate window down a few feet, to help customers. I was there to get advice on choosing a product. The employee called the pharmacist; she patiently listened to me and explained what I needed. She didn't act rushed or annoyed at my ignorance. The store has the regular promotions: buy 1 get 1 free and buy 1 get 1, 50% off, on certain vitamins, supplements, etc. There is also a photo lab and a standard large holiday section. I think I may transfer my prescriptions here.
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June 2022 by Laura Torres
Friendly staff
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March 2022 by Beyondthesc3ne 4.
First, I would like to start off by thanking the front store staff for everything! They are wonderful. Shout out to you Jessi and Rebecca. They are so knowledgeable and awesome.For the pharmacy staff... I can't believe how bad it is. I'm a very patient and understanding person but this behavior honestly scares me. Shame on you. I was in line waiting to pick up a prescription and I saw Donna and Nichole talking and eating while there was a long line. Especially Nicole. They ate without masks or sanitizing and touched the computers and prescriptions. and talked with food in their mouth. I hope their coughing was from the food because they were carelessly coughing on someone's prescription.This pharmacy must be so understaffed because I was waiting for at least 45 minutes. Nicole kept going on about some trip she took to a customer she left us standing waiting for her. My health isn't well and I nearly passed out waiting. I will not be coming back. Donna helped with other customers since the pharmacist was talking so long but she encouraged the conversation, joining in and telling someone in front of me that they were looking for their prescription. However no one was looking for it. I was watching the employee in the front was helping others, apologizing to them for the wait while they were talking about this trip. No matter how enjoyable this trip was it was inappropriate to talk about and leave me and others waiting for such a long time. I am speaking to the higher up's of Walgreens and Im planning to take this to court. Donna's passiveness and Nicole's carelessness is not only concerning but dangerous. I warn others, please take your medication and safety to another pharmacy, it's malpractice taking place at this location. It saddens me to say this but I worry for others well being, and I genuinely don't feel like they are right for this profession. Even typing that terrifies me. I wish safety for every future customer. God bless you
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April 2021 by John Gregory Aguilar
I would absolutely recommend this Walgreens. Superior customer service 100% of time, at all times!
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March 2021 by Evelyn P.
A HUGE shout out to Jessi, Assistant Manager at Walgreens on Mesa Drive. Excellent customer service above and beyond! She stepped in without being asked to fix a photo problem I did not know she could fix. And simply treated me like nice neighbor would. Thank you Jessi for being YOU and being such a good representative for Walgreens!
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March 2021 by Ken Riley
Trying to call to ask a simple question to the pharmacy.. Wow.. This is the WORST phone system I have EVER dealt with!! I would like to talk to a person.. Seems simple enough.. BUT.. Every time I am on hold through their system to talk to someone, it may even tell me I am next in line, I go on hold for 20 seconds or so and it hangs up. There does not seem to be ANY option to simply say I want to talk to someone and your phone system is broken!!
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June 2020 by Claudia Z.
YES- you must wear a mask before coming in. YES- they do check if you wear one as the cashier is literally at the entrance and can see everyone walk in. Will they turn you away if you don't have a mask.... DONT KNOW. Hours seem to be the same here. Every staff member wears a mask. They also have Q-Tips near the credit card reader so you don't have to touch the machine and don't have to worry about germs. The pharmacy is doing regular hours as well and also all had masks. There are stickers on the floor that are 6 feet apart that form a line at the pharmacy. I love this Walgreens, the people are always nice to me!
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April 2020 by Renée Bangs
Shout out to the fantastic staff member who helped me find the items I was looking for, even though they weren't available at Walgreen's. She suggested another store, someplace I never would've considered, and I was able to purchase immediately. Way to be a team player and stellar human being!
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January 2020 by Chris T.
I purchased items online for shipping to local Walgreens, Dorsey assisted me at pickup location. He is so nice and helpful. Great customer service. I also dropped items off at a Pharmacy, be patient. They are under staffed and during flu season, hard to keep up. If you are dropping off prescription make sure to use drop off window. Pharmacy employees are nice though.
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December 2019 by Chris Chung
Ridiculously slow service. Waited well over 30 min to go through 5 customers at the pharmacy pickup.
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July 2019 by Adam Zell
Nice people. I like taking my daughters here for little treats and we always have fun. 5/5
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September 2018 by Greg H.
I visited the Walgreens at Mesa drive mostly to pick up my wife. The Halloween section caught my eye. Staff here was friendly and helpful, the weather outside was awful and raining. The store was clean and the Pharmacy is awesome. Much nicer then Duvall location and cleaner too. You should go to this Walgreens if you have to go to a Walgreens
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March 2018 by Sarah K.
This is a particularly well-organized Walgreens. It always has what I'm looking for in both the pharmacy section and the general grocery/miscellaneous stuff. The staff is super helpful - they always check in to see whether I need help finding something. The pharmacy staff is great, too. They're quick when I'm waiting and they're able to resolve all the oddball questions I have about my prescriptions.
