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November 2023 by Drewcifer
Terrible communication from the pharmacy. Caused me to miss medication doses. I highly recommend avoiding this pharmacy. They clearly don't have the right resources or conditions to operate well.
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November 2023 by Nicolas T.
The pharmacy at this place is a legitimate joke. It took 5 days and 7 phone calls for them to figure out that I had two medications transferred to them from another pharmacy. The other pharmacy had to send the prescription 3 times and this pharmacy never called and updated me on what was going on. I had to call them every time and it took numerous calls to get someone to answer. When they finally said they would refill my two meds they had only 5 pills in stock for one of them. Y'all seriously didn't check this on the front end? When I went in to pick up my prescription they realized they didn't have my insurance on file so I had to wait an additional 20 mins for them to get approval. Then they hit me with "insurance won't approve the other med because you have 5 days left." Again this would've been great to know before I drove there. I left with 5 pills of one prescription (should be 90) and zero of the other (should also be 90). I'm not blaming them for the issue with insurance but why on earth did you not check all of this beforehand???? It took one quick call to my insurance to get them to approve a refill because I was traveling but thanks to your crappy communication I had to wait an additional day. The best part is that now I'm trying to send the rest of my prescription (85 pills) back to my original pharmacy and they're saying they don't have it. Seriously what is wrong with y'all? Figure it out.
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October 2023 by Cynthia Maradiaga
Female Employee in the front had stank attitude, I asked a question and she acted like I insulted her. Rude rude rude.
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September 2023 by Patrick Schultz
Got a vaccine here, was easy to schedule, very quick and professional, thank you
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February 2023 by Bobbi Cooper
They don't lift their pharmacy hours for some reason. Their pharmacy seems to close at 6 PM the guy that worked there wasn't sure
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January 2023 by Drew Solyst
Always late filling prescriptions, and today they opened an hour later than normal with no reason why. People have work they have to get to!
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November 2022 by Hannah Coakley
Cancelled my prescription after delaying it for days. Absolutely terrible customer service
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November 2022 by gia kanani
I sent my flu medication prescription here and when I called it took forever for them to pick up, which is expected, but when they finally answered she couldn’t hear me for some reason and hung up after 2 seconds saying “I can’t hear you, you’ll have to call back.” Very much a ‘honks at you as soon as the light turns green’ kind of behavior, which is very disappointing for a pharmacy that people rely on so much. After that happened I just decided to go in and the lady who was trying to help me out wandered around for a minute before coming back and saying “we don’t have it here”. She suggested going to another place really far from me (I’m already so sick, it was hard to get this location) and I asked her if she could call that pharmacy and confirm. She called and started talking immediately which threw me off because there’s no way the other Walgreens picked up that fast and had a “quick conversation” with them. This Walgreens is incredibly unreliable and unhelpful. Don’t send any prescriptions here if you actually want to get them.
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November 2022 by Lisa Koenigsberg
LONG waits to talk to pharmacyStaff members are helpful when you get throughMore staff?
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October 2022 by Erica Massey
The absolute worst pharmacy I have ever used. Went 14 days without my prescription and still “did not have it ready.” This has been a regular occurrence where each month I have to fight tooth and nail for my meds. DO NOT use this location.
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October 2022 by Jessica Hutton
Terrible pharmacy. Every prescription is delayed or processing for days. Long lines and no one answers the phone. Spent over an hour on hold trying to move the prescription to another pharmacy, my baby was suffering without his meds, no one ever answered and had to go in to the store to resolve. The store itself is sketchy. Never going here again.
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September 2022 by Pterodactyl B.
The floor is always dirty here. No cold Gatorade or really any other cold drinks besides beers or one flavor of monster energy drink. Worst Walgreens in Austin
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July 2022 by Ryan T.
They are so disorganized. Everything is always messy. Nobody knows what's going on. The pharmacy scheduled a vaccine appointment for me and I showed up on time only to find out nobody showed up to work at the pharmacy and they are closed for the day. No warning. No phone call. Nothing. And nothing to offer except they "might" call me to reschedule. If you want to waste your time go here.
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November 2021 by Elizabeth M.
They truly just don't have enough people working at this location. I got there to pick up my prescription, which was already ready, and was met with a line. Next, I needed to pick up my photo order, which was already ready, and was once again met with a line. I'm not all that surprised by this because it's pretty typical every time I make a trip, but I would assume they'd increase the staff by now. I highly suggest going through the app first to at least minimize your wait time. Regardless, my photos turned out great and my prescription was fine per usual. COVID Precautions: All customers and guests are required to wear masks.
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October 2021 by Valerie Harvey
Very convenient spot. You can jump off airport boulevard to get what you need quickly and get back on and go.