Warby Parker South Congress offers high-quality prescription glasses starting at $95, along with sunglasses, progressives, and a variety of contact lenses, including their own brand, Scout. They also provide eye exams. Customers consistently praise the friendly and helpful staff, noting that they feel welcomed upon arrival. The store is clean, and many have appreciated the ability to store luggage during visits. Reviews highlight a fast, efficient, and thorough eye exam experience, likening it to a unique adventure. One staff member, recognized for her exceptional service, provided thoughtful advice on frame selection and handled billing with ease, making a lasting impression on customers. The team is noted for their patience and willingness to assist, especially when it comes to adjusting glasses. Customers have also shared positive experiences regarding repairs, describing the service as stress-free and enjoyable. Overall, Warby Parker South Congress is recommended for its kind staff, efficient service, and quality products, making it a top choice for eyewear needs.
The customer service at this location is absolutely OUTSTANDING!!! Love the glasses selection and prices as well!
February 2026
Great customer service, selection, and affordable. In the past I have purchased glasses with progressive lens near $1000 and paid only a couple hundred! I was thrilled to learn the options that were included in the price of lenses!
February 2026
Eddie did a great job helping me find a new pair of glasses! He was a huge help. If you need glasses this is hands down the best place to go in Austin.