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October 2025 by Ashley Jones
I've had two negative experiences with extra space storage related to shady pricing. At the first location, they changed my rate by $90 after only being in the unit for 3 months and then I moved to a different independent location to resolve. Then within two months, extra space acquired them, and after being told at signing that the rate would not increase for at least 6 months, it almost doubled after only 4 months. I've experienced rude management at the location on Airport Blvd in Austin, TX and in general, the practices seem dishonest. I've never written a review of a company before online so that is telling.
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October 2025 by Dennis Farris
Isaac the manager was outstanding
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October 2025 by Blazik McBride
Isaac was super helpful and got me the perfect unit at a great price.
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October 2025 by Aaron Joseph
When I first got this storage unit it was a locally owned small chain and they never rose my rates, when extra space bought it they immediately raised the rates and over the next few months it doubled from its original price.
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September 2025 by Jeremiah Ruple
Amazing storage. Clean and secure area with great people.
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September 2025 by K Kelledy
Extra Space Storage is fantastic. After finding them on Google Maps and making a quick reservation on their website, I received a call just about 30 minutes later from Isaac, the property manager. He took my information and had me completely set up to get my lock and move in within the hour. The entire process was incredibly fast and efficient—I was so impressed with how easy it was. I would highly recommend them!
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September 2025 by Morgan Austin
Isaac went above and beyond to help me jump my dead car which was in my unit over the summer. Thanks!
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September 2025 by Tommy Nguyen
Excellent Service and Support!
I’ve been renting at this location since it was Watson & Taylor and always appreciated the team back then. I was initially hesitant about the transition, but the new management has been fantastic. Isaac, the current manager, is incredibly kind, professional, and went out of his way to make the switch seamless. I’m very satisfied and will definitely continue storing here!
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September 2025 by Ann Swain
Everything was great he explain everything it didn't take long at all I was in and out I love the service that was provided
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August 2025 by Hugo Sanchez
Great and communicative staff. The units are very clean, affordable, easy to access. Definitely recommend!
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August 2025 by Valiente Atx
Best Service
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August 2025 by Alex Berg
Isaac is awesome customer service is great
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August 2025 by Eddie Harmon
Great service and support. Answered all my questions and got me signed up.
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August 2025 by Maria Belmonte
The manager was so helpful and informative. Great customer service! I’ve stored at other storage facilities, by far the best experience.
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August 2025 by Johan Romo
Super easy process
